Because this is a new Bigelowtea.com website, if you had an account on the old site, you will now have to sign up again for a new MY ACCOUNT.
If your email address is not accepted than it means you are not registered under MY ACCOUNT.
If you don't remember their password, click "Forgot your password" on the right and fill out the form. A new password will be emailed to you.
After placing an internet order you will receive a separate email with a confirmation number.
When placing your order via our web site you receive a confirmation number.
If the Billing Address on the order is different in any way from what is listed on file with the credit card issuing bank, the funds will be held aside until the correct address is given and the card is resubmitted for approval.
Your credit card is only charged once the internet orders have been processed in our fulfillment system.
Your UPS tracking number consists of 18 characters and is sent via email once your order ships.
Purchase Order Notification confirms that your credit card has been charged for your order and it's ready to ship.
You may still receive electronic notices on select offers as long as you Join Our Community.