Constant Comment® - Case of 6 boxes (120 tea bags total)
SKU 00105
The Bigelow original. No recipe makes us prouder. To this day members of the Bigelow family are still the only ones who blend this secret recipe of black tea, rind of oranges and sweet spice. One sip &  you will know there is still no tea like it… take a whiff then enjoy the one and only “Constant Comment”.

per case
Buy any 3 cases of tea and save $7.00

black tea, rind of oranges, sweet spice, natural flavor.

Caff-O-Meter content per serving

We use a special foil pouch to protect your tea from any air, moisture and surrounding aromas. So open and enjoy the unparalleled flavor, freshness, and aroma of Bigelow Tea everywhere you go!

Flavor Profile
Taste Profile
Pleasantly spiced bright tea with complex orange back notes
Complex bold brew sweet orange accented with a distinctive spicy finish
Bright coppery liquor
Recommended Temperature
208º F
Steeping Instructions

Be sure to start with fresh cold water and bring to a rolling boil.


Pour over tea bag, steep for 2 to 4 minutes (or whatever time you like), remove bag (but no squeezing please!).

For Iced Tea by the Glass: Steep a little longer. Pour over ice.

Product Reviews
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Bigelow Tea reserves the right to remove any comment from the reviews that we feel is inappropriate or offensive.
Rate this product. 5 is the most favorable.
Long time drinkee
by Marilyn M from Six Mile on 2/4/2018 7:25:22 PM
I have loved this tea since my grandmother gave me my first cup at age 7. I don't drink coffee and it's nice to have a different flavor now and then. However, the last few years as I have been sharing the taste with my children and grandchildren, the flavors have been muted. I would also like to see more fruit blend teas. Maybe a take on a tea punch...with orange, pineapple, lemon and lime flavors in one tea bag. Also, why aren't there K-pods for CC?
Not the Same Quality
by Karen from Bowie on 1/21/2018 12:28:42 PM
Until recently, this tea has been among my favorites, however the past couple boxes I've purchased have had minimal flavor. I'm hesitant to continue wasting money if the recipe or quality of ingredients have changed.
Very weak flavor and aroma
by Joseph from McDaniels on 1/19/2018 10:28:44 AM
What happened to my favorite tea? It used to fill the kitchen with it's wonderful aroma and then you got to experience the taste. I bought my first tin of tea bags in 1960 when I was 12 years old. I had 410.00 to spend on Xmas presents. After buying for everyone I had money left over and was looking around in the G. C. Murphy company store. The tin caught my eye and I checked it out. After reading what it was I decided to take a look. When I got the top pried off I was hit square in the nose with that wonderful aroma and I bought it. That evening I decided to fix a cup. In no time my room was filled with that wonderful aroma. As i was drinking it i didn't realize that the aroma was getting into other rooms until my dad yelled out wanting to know what it was that he smelled. i told him it was my tea. He insisted that it had to be something else. I took my cup and the opened tin for him to see and smell. He had no problem with me drinking it after that. I'm now 70 years old and when I had to change my morning cup of joe to something else. I tried a lot of different tea and finally gave up because nothing was as good as CC. Now it doesn't smell or taste the same. It does have good flavor but the aroma that quickly filled any room I was in with it's wonderful aroma. Now I can barely smell or taste it. Please go back to the original blend. If I could have rated it zero i would have. In my opinion it should be rated as -100 now. Now that II have moved to KY I can't even find it in the stores and I know why. They don't carry what they can't sell.
Not The Tea it Was!
by Andronicos from New York on 1/16/2018 1:30:32 PM
Instead of making a different, lighter, less complex, less flavorful version, Bigelow chose to ruin there best known, iconic flavor, that made them what they are today. Please go back to the ORIGINAL INGREDIENTS, with its Old World Aroma, & Mysterious Oriental Flavors, & Charm. Make a Cheap, light version if you must, but don’t play with, ruin, a Classic. You’d think people would’ve learned from “Cokes” foibles..A Very Unhappy Customer, that can no longer recomnend your product, or distribute internationally, as this light version is not special, or liked. Bring back the Clove, & original ingredients!
My favorite
by Kirsten from Oshkosh on 1/14/2018 12:56:39 PM
I love Constant Comment! There's nothing else with this taste, not that I've found anyway. It's still my favorite but I have to agree with alot of other reviews about the recipe changing and being needing to use more than one teabag per cup.
Where is the bergamot?
by Debbie from Geneva on 1/10/2018 11:26:16 AM
Still has a hint of the flavor. But it has changed. Where is the bergamot? It gave it a very distinct flavor and made the tea taste extra smooth. If it was a cost cutting move ...please put it back. Would rather pay a little more and have it taste the same. It USED to be wonderful. Please change it back!!!!!! You are loosing a lot of further business if this is the direction you are going with this tea and any others.
best on market
by debbie from Baltimore on 1/9/2018 1:38:30 PM
I was so happy to see your commercial yesterday.. I love this tea .Its the only one I buy. and when put if they do not have your tea I bring my own..Always have them in my pocketbook. The taste is like no other tea..I drink the black tea. Thank you for making an undieable wonderful tasting tea. Always a happy customer Debbie K
Constant Comment
by Melanie from Tucson on 12/29/2017 2:11:11 AM
I've been drinking this tea for years! No matter what other teas I try I keep coming back. It reminds me of my childhood when my mom made a special home brew of tea. Great hot or cold! It's especially good for a hot toddy! Keep up the great work!!!!
Instant tea
by Barbara from Glen Carbon on 12/28/2017 1:26:09 PM
Please start making your instant constant comment again. My whole family loved it. Nothing better
Constant Comment
by Joanna from Fort Worth on 12/23/2017 12:34:33 PM
A few months back I asked my husband to pick up some black tea fore me at the store and he came home with Constant Comment. Well, I was a little disappointed because I thought it was going to be like one of those strangely infused black teas that they have out there, but after the first cup I fell in love. I look forward to having a cup every morning. My husband who is not much for tea loves it too. So now when I tell my husband to pick up tea I make sure I send him a text with a picture of the box so he comes home with only Constant Comment. Thank you for making such a wonderful tea.
No Longer the same
by Nancy from Manasquan on 12/18/2017 3:23:14 PM
Looking for a new favorite. This tea is not what it used to be! 😖
Cahsent Comet
by Alessandra from Chicago on 12/14/2017 1:29:15 PM
As a small child I mispronounced Constant Comment. I’ve been drinking this tea my whole life. Really miss the oval cardboard teabox.
Cahsent Comet
by Alessandra from Chicago on 12/14/2017 1:28:35 PM
As a small child I mispronounced Constant Comment. I’ve been drinking this tea my whole life. Really miss the oval cardboard teabox.
Please return to old recipe
by Sherry from Beaver Falls on 12/7/2017 1:38:35 PM
I have been drinking your tea for over 50 years, and have always loved it. It was the original"flavored" tea. However in recent years, it is not the same at all. It is very weak tasting and not the same zing. Please return it to its former quality.
Constant Comment tea
by Marie from Tamaqua on 12/5/2017 12:08:25 PM
I found Constant Comment in Shop-Rite in Bethlehem, PA. They were having a sale on Bigelow teas and the price was $.99, limit 4, so I bought Constant Comment and Plantation Mint. I've always liked your Constant Comment tea and you can't beat the price. I wish I could have bought four teas at $.99 apiece, but Shop-Rite did not have a big selection of your teas.
by Anita from New York on 12/3/2017 9:03:32 AM
I will always give Bigelow a 5 star review.. But as of late CC has changed, so heartbroken not only has it changed but the cost has gone way up for me to enjoy it as much as I would like to. Also the fact I can never find it in New York. Not many retailers carry it, so forced to buy online. And now trouble there too. And price jumping no matter where. Sad that this is happening. I have used Bigelow teas all my life, my Grandfather passed this on, so 55 of my 60 years Bigelow has been in my life. Please Don't Change it any further..
Not the same
by S from Fortville on 12/2/2017 1:28:08 AM
Been drinking this for over twenty years and recently it's not the same, much weaker flavor. Used to be able to use one tea bag on a 20oz cup, now I'm down to an 8 oz cup with the same level of flavor. What a shame. My favorite of all time and I'm switching to other brands comparable products.
Constant Comment KCups
by Elizabeth from West Alexandria on 11/23/2017 11:19:51 PM
Will you ever have Constant Comment in K Cups? It is the only tea I drink and would love this option.
Weak Flavor & No K-Cups
by JR from Cincinnati on 11/13/2017 7:49:34 PM
I’ve been a Constant Comment drinker for over 40 years and your current product just isn’t the same. It’s weak and lacking in flavor in comparison to what it used to be. A single bag used to do fine, but now it takes 2-3 bags to get any real flavor and strength. VERY disappointing degeneration of a once-great product...been drinking a lot more Tazo Chai lately - more bang for the buck AND it comes in K-cups. And why can’t we get Constant Comment in K-cups? This is ridiculous! You’ve been getting constant comments and, unfortunately, a great many of them are negative. Get with the program, Bigelow!!!
Amazon is Cheaper
by Virginia from Tampa on 11/2/2017 11:31:48 AM
I love this tea and always buy it in bulk. I recently checked the price of this tea on Amazon and it was $1.00 cheaper. No biggie, right? If you are an Amazon Prime member you don't have to pay for shipping which Bigelow was going to charge me almost $6.00 for. Now we're talking a $7.00 difference in price. Plus my tea will arrive in 2 days! Just spreading the word.
The Very Best!!!
by Claudette from Bridgeport on 10/24/2017 1:48:56 PM
I must say that Constant Comment is my all favorite of all the teas. From the first day I tasted this blend, it has been my favorite ever since. I have tried probably all of the flavors by now and I still stick with my Constant Comment. I love this tea, the company and the owners to the max. God bless you and I hope to see you again soon. Love always!!
My absolute favorite!
by Kristine from Glen more on 10/1/2017 2:59:58 PM
I really wish you guys would make this in k cups for my Keurig. Would be so much easier. Please consider.
CC has ALWAYS been Black tea
by Brad from Lake Forest on 9/29/2017 12:09:22 PM
Constant Comment was made with black tea in the past and is made with black tea today. Orange Pekoe is not a type of tea, it is a grade of black tea. They took it of the packaging because it doesn’t mean much to most people. It may even confuse people into thinking it it an orange not a black tea. There is no such thing as orange tea. But you can put orange flavoring in the tea, which CC does. The tea is the same; the packaging is different. Same great flavored black tea. Black tea with orange, cinnamon, and cloves. Yum!
Orange Pekoe is a grade
by Lori from Lee's Summit, MO on 9/11/2017 9:36:37 PM
For all reviewers asking Bigelow to bring back Orange Pekoe, do you realize that is a grading term? FOP is full orange pekoe black tea, while BOP is broken orange pekoe black tea. The grading goes on to add more letters when the black tea is better and better. GTFOP where GT stands for golden tips like some excellent Assams have. Check out this link https://en.m.wikipedia.org/wiki/Tea_leaf_grading Do you pay attention to the steeping instructions? Do you remove the tea bag? These are a must if you don't want a bitter brew. Tea bag teas tend to have very fine tea (known as fannings and dust, seriously). I understand if the tea tastes differently from what reviewers remember, then something must have changed. Perhaps it's the particular black tea Bigelow uses now. Tea flavor is dependent on growing conditions. So Bigelow, can you give an answer to the many questions about Constant Comment changing?
by Holly from Cuyahoga Falls on 8/26/2017 4:13:58 PM
I use to drink this tea... I stopped for some time! I started up again. I just realized how much I missed it! I now have my daughter loving it as well. Great tea!
Still the Best
by J.K.E. from Redding on 8/19/2017 10:48:13 PM
I have been drinking Constant Comment for 40 years, and this tea is the best I have ever had. It is the same as always. I am quite surprised at the reviews claiming it is different. I don't remember oil of bergamot being in CC, and I am glad.
CC Orange Pekoe
by Jim from Greeley on 8/9/2017 2:50:53 AM
CC Orange Pekoe If you don't want to make this tea anymore I will not buy your tea at all Your choice
Not the same
by Ramona from Monrovia on 7/5/2017 8:05:20 PM
Agreed....been drinking it for YEARS but NOT THE SAME....less tea per bag and weak flavor....need two bags per cup but maybe that's the idea! Lipton with a lemon slice is now better than CC for sure and a bit of sugar. Can't seem to change the stars from 5 to 1 star.
It's A Crime
by Doctor from Woodland Park on 6/29/2017 11:16:06 AM
The Bigelow family-owned company has lost its way. The Constant Comment tea that is being advertised as the "original" recipe must be a lie. I've had this tea for 45 years and it is NOT original. Look at the hordes of negative reviews. This company claimes, "no recipe makes us prouder"- SERIOUSLY?! I hope this family will return to its roots because unhappy customers results in zero sales.
Bad Bag
by Elise from Palm Springs on 5/19/2017 8:07:51 AM
Bigelow, what happened to the bag. After cup after cup of tea where the leaves came out of the bag (and after thinking it was something I was doing), I discovered that you no longer staple the bad shut. I've had to resort to stapling them myself. But I often forget, and once the water is in the cup, there's no turning back. Why??? And now that I am posting a comment, I'm find dozens and dozens of people complaining about the change in the flavor, which, I have to admit, I haven't noticed. But why no response??? You must respond. It's not good business not to. What's going on Bigelow?
Revisiting Constant Comment
by Valsala from Seattle on 4/17/2017 11:46:48 PM
I drink Constant Comment almost daily, the decaf CC at night, and if not the CC, then Bigelow's Earl Grey. I was concerned because it seemed like in the last few boxes, there was an inconsistency in the strength of the flavor from one tea bag to the next, and too often it seemed watered down. I was further alarmed to see so many reviews that raise the same concerns over and over. Have you changed how you are making it? Please bring back the old version.The tea now tastes watered down, lost its flavor. I sent back samples to Bigelow who tested it and said it was consistent with their standard. Meanwhile, I experimented on my own. What I have found is that the teabags are extremely sensitive to differences in how you prepare your tea. Did you boil water, then add the bag, or leave the bag in the water? Did you microwave water in a mug, what type and size of mug? Seemed like it made a huge difference if I microwaved my mug of water for 2 min, it was too weak, 2 1/2 min seemed just right. Steeping for 2 min.? Jiggling the tea bag 5x, 10x or more also mattered. Not so good if you tried to squeeze the bag after steeping/jiggling. Microwaving with tea bag in mug of water made the orange and spice flavors come out nicely, but the tea was weak. I found the best result is to microwave your mug of water with or without bag in for 2 1/2 minutes, and jiggle the tea bag between 5-10 times in and out after. Curious if anyone else found out anything? This still doesn't explain why so many people felt something had definitely CHANGED, when they hadn't changed how they were preparing their tea!
Why did you change?????
by Beverly from Vonore on 4/13/2017 8:30:54 PM
I have been drinking Constant Comment for years and years. I do not like black tea so I will not buy the new one. Please bring back the original orange spice constant comment tea. Thank you!
by Gil from columbus on 3/28/2017 9:39:50 PM
Tea no longer your cup of tea? Cindi, you're drowning in negative comments rather poor reviews are the new constant comment. (90 MILLION IN ANNUAL REVENUE) Do you have time to address this on your own website? Are you cutting corners, being miserly? Only thing worse than corporate greed is a greedy family owned business. The Smucker's havent let us down.
Bring back the real thing
by George from Stuttgart on 3/16/2017 11:44:52 AM
I have to agree with the majority of the reviews. Will go back to my Rooibos spice chai . Come out with more spices, orange peel and I will try again.
Constant Comment
by Betty from on 3/13/2017 7:18:43 PM
Very disappointed. Use to love it. It used to have oil of Bergamont, which I miss...also not much of an orange spice taste. Will not buy this again . A poor substitute of what it used to be.
by Sandra from Albuquerque on 2/26/2017 6:21:12 PM
This use to be a spectacular tea! Now, there seems to be less loose tea per bag. It takes at least two bags to come close to what one use to provide. Really a shame as this was an unusual and wonderfully flavored tea.
Constant Comment HAS changed.
by Beverly from San Antonio on 2/4/2017 6:33:28 PM
Read all the reviews and when over 50% say the flavor has changed the flavor has changed. Something has happened to the flavor profile,does the Bigelow family really not notice the change?
Old Bags better than new ones
by Robert from Wooster on 1/31/2017 5:59:36 PM
I recently came across some old bags of Constant Comment - the labeling on the tag is at least two versions old. While I expected it to be stale, it has the original flavor much more than the new bags. Even if the formulation didn't change - something did. Someone changed suppliers to save money and it backfired - just read the number of reviews complaining about the taste change. I have been drinking it for over 50 years.
The flavor of Constant Comment is gone, gone, gone
by Diane & Steve from Fredericksburg, VA on 1/30/2017 6:50:57 PM
We don't know what happened with the Constant Comment tea flavor, but it's gone. And so are we, as customers. We tried buying it at various stores thinking that maybe the tea was old but that wasn't it. They're all weak tasting. Why would you mess with a good product? We've been drinking Constant Comment for over 40 years. If you change it back, let us know. Otherwise we're not spending another penny on this tasteless tea.
What has happened to my Constant Comment
by Farrah from Herron on 1/26/2017 9:15:44 AM
I give two stars for my disappointment in the weakening of your tea bags. I love Constant Comment. It's been my favorite tea since my mom introduced me to it years ago. Like the other responders, I've noticed a big change in the strength of the tea bag. I enjoy a robust tea and the others are right, it used to be dark and beautiful immediately, now I keep the bag in while I drink the entire cup. I used to be able to brew an entire pot of tea with two bags! Please reconsider whatever you've changed, your loyal fans (I'd hate to say how much I've spent on CC over the years) have noticed.....
Flavor of current tea
by Brian from Milwaukee on 1/23/2017 10:32:57 AM
Unfortunately, I am rating the current Constant Comment tea bag product at 3 stars, or just average. It is disappointing to report this rating, as I have been drinking this tea for over 30 years. It used to be much more flavorful and robust. It no longer is! I suspect that there now is less tea in the bags. I actually noticed this happening years ago, and initially thought it was my imagination. It used to be that a single teabag in a good sized tea cup would almost instantly produce a dark tea. Today you need to steep the tea for an extended period of time, and then the darkness of the tea is only a medium shade. This reminds me of when Schlitz, perhaps then largest beer company in the world, changed their formula; which essentially ruined them as a company. It would be a shame if something similar to that happened with this once paramount product.
What were you thinking??
by Curt from Seattle on 1/19/2017 5:35:45 PM
I've been drinking Constant Comment for 40 years. GREAT TEA! Today I could not find it on the store shelves and now I see you have changed it...What the hell were you thinking? Have you ever heard the saying...If it ain't broke don't fix it....? :(
Constant Comment has changef
by M from Boulder on 1/2/2017 5:44:59 PM
Decaf CC used to be my favorite tea but it seems weaker - smaller amt of tea in bag and less aromatic. I still drink it but even brewing for 5 min doesn't taste as good as it used to. Where is the black tea being sourced?
Not the same tea
by Rene from Carmel on 12/28/2016 9:43:38 AM
This is definitely not the same tea it used to be! I thought my husband had just picked up the wrong variety at the grocery store. I went to this website to see how the packaging was different between my old favorite and the new black tea, and I see that the old favorite does not exist! Sad to say I will not be buying CC anymore, I think the black tea has a strange taste. There are other orange spice teas I will buy instead. They are not as good as the original CC, but they are better than this black tea.
Please bring CC back
by Casey from Decatur on 12/27/2016 8:03:17 PM
I have been drinking Constant Comment since the late 1960's, and I am very distressed I have been unable to find it in the stores for the last several months. Please bring it back. I can't believe you stopped such a popular and unique tea. Nobody else makes a tea that tastes like CC......
seems I'm not missing much
by Janet from Calgary AB on 12/21/2016 2:17:03 PM
I have been very stressed by not being able to find Constant Comment in Canadian grocery stores any more. From comments by longtime users, I shan't spend any extra time ordering it online, since it seems to have diminished in quality. Sorry to hear that, It was a fave since the '70s.
Why has my Constant Comment disappeared?
by Valerie from Burlington Ontario Canada on 12/17/2016 12:05:31 PM
Love love love this tea but it is no longer available here. My local store has carried your products for over 25 years and can no longer get them. I have introduced so many friends to this product. How do I buy Constant Comment? On-line only? So sad. I need my tea!!
by Deneen from Mill Hall on 12/16/2016 7:20:32 PM
Constant Comment Black decaf is my favorite. I steep 4 minutes to a perfect color and taste. I love the spice and the hint of orange, it gives me such a relaxed, cozy feeling before bedtime. Don't change a thing!
Slightly different
by Joyce from St. Charles on 11/30/2016 1:53:51 PM
This is my go to tea every winter. I love it and have since I was a teen. There is a difference. Maybe it is the new tea bag design. I don't know but I am sorry to say that I have some left over from last season and it is better than the new box. Maybe I will try the loose leaf.
CC Orange Pekoe
by Sharon from Highland on 11/27/2016 8:07:43 PM
Please, please, please bring back the Constant Comment Orange Pekoe Tea. My whole family loved it. The black tea just does not compare. Please.
Love this tea
by K from Dothan on 11/27/2016 7:05:36 PM
Love this tea. Sitting down with my warm cup of tea is my favorite part of the day! Love the hint of spice!
Where is the orange spice?
by Kathryn from Boulder on 11/26/2016 5:38:20 PM
I grew up on the original orange spice and I have searched every where to find it to no avail. Please, please consider bringing it back!!!!
Original recipe
by Deb from Mesa on 11/24/2016 6:10:54 PM
Sorry to say I won't be buying my favorite tea until they bring back the original recipe. Almost flavorless now. It's very sad when companies trade quality for profit.
K cups please
by Mark from Lakeland on 11/22/2016 8:05:41 PM
Could you please formulate a CC K-cup?
My Method
by S from Philadelphia on 11/14/2016 4:31:44 PM
I treat myself to a cup of CC in the afternoon in the Fall & Winter, and it's really something to look forward to! For those who feel that it's weak, flat, or somehow different, let me suggest this method for brewing up a mug of great tea: Heat up a rolling boil of hot water, and pour to the very top of your mug Repeatedly dip the bag for one minute Use a teaspoon to submerge & hold the bag at the bottom of the mug for another minute - don't press down, just let the weight of the spoon hold the teabag in place Remove the spoon, and dip the bag for 10 more seconds, then toss the teabag Immediately stir in a half packet of turbinado sugar until it's completely dissolved Begin drinking as soon as it's cooled enough This is my good deed for the day!
8:02 pm
by David from chicago on 11/2/2016 8:04:37 PM
Flat and tasteless. There is less tea in each bag and the flavor is nowhere near what it used to be. This review does no good because the owners deny changing the formula. Change it back. I won't buy until you change it back.
COh No Constant Comment Tea
by Brian from Overland Park on 10/26/2016 12:46:03 PM
I'm disappointed. I went back, after years of coffee drinking, to the one I was raised with. Alas, the lovely scent is gone and so is the taste. I will assume that cost cutting required the changes. But will be sad!
Still good after all these years
by Phyllis from Chicago on 7/22/2016 10:40:49 AM
I've been reading through the comments from the last year or so with considerable astonishment. My husband has been drinking Constant Comment for decades -- he's tried a lot of different brands, but that stays his favorite (I always have some for him in my purse, in case tea at a restaurant is insipid). It's aroma is lovely. It's color is great. One person said they need to use two bags to a cup to get any flavor -- no wonder it seems bitter! That's some strong, strong tea. Another could see the bottom of the cup through the liquid. Really? After decades of making Constant Comment for my husband, I can't even imagine that. Color is how we gauge how correctly the tea has steeped, and CC has always been nice and opaque. To us, the aroma and the taste are as they have always been. He is a total CC fan. (I prefer your Ceylon tea because although CC always smells great, I like a less pungent tea most of the time.) I say keep doing what you've always been doing.
bring back the orange pekoe tea
by d from sb on 7/19/2016 2:24:55 PM
why mess with a good thing??! Bring back the orange pekoe tea!!!!
not the same tea
by GAIL from Akron Oh on 6/29/2016 3:10:44 PM
The constant comment is not the same delicious flavor that I have been used to buying through the years. Please bring back the old formula.
A sentimental Sentiment
by An from Sacramento on 6/26/2016 8:57:41 AM
We have been drinking a lot of tea the last 6 months, and Constant Comment is hands down our favorite. However I agree with many of the other comments that the tea is weaker in flavour than it used to be. I have been drinking this tea for over 50 years and appreciate that our taste buds change, but the current tea bag does not impart the same cup of tea. I have thought that there is less tea going into each tea bag. Perhaps the loose tea is the way to go to return to the flavour we all seem to enjoy. Disappointed, yes, but nothing else can replace our CC!
Foil wrapped four tea bags
by GJ from Minneapolis on 6/25/2016 9:01:25 AM
I have enjoyed the fresh flavor of individually foil wrapped tea. Recently I purchased a larger box of the black tea, because I am a daily tea drinker. Imagine my surprise to find four tea bags in one foil wrap instead of individually wrapped bags. What gives here? I don't get a fresh tea bag and Constant Comment saves a few pennies. Please, this is not only false advertising. It is not so fresh tea for three bags in the package that has been opened that is to be used later.
Black tea
by Diane from Springdale on 6/16/2016 5:30:39 PM
Bring back orange/spice tea PLEASE!!!! I have used it in iced tea for 30 years. I do not like Black Tea!! Ugh!
Not the same
by Jolene from Florence on 6/9/2016 4:13:50 PM
Bring back the original orange pekoe tea from the 60s and 70s. Black tea under new packaging very disappointing. Will not buy anymore!
Constant Comment
by Betty from irving on 6/7/2016 1:47:37 PM
What in the world happened to my favorite tea? Since package changed and it says black tea all the flavors of the orange and spice are completely gone. I like black tea but that's not what I want when buy constant comment orange spice. Change is NOT always better. This one was not. PLEASE BRING THE GOOD ONE BACK.
Constant Comment is the only tea for me!
by Judy from Seattle on 4/24/2016 10:28:21 PM
Hi, I've been telling my family for years that I was going to write to Bigelow to tell them my story...I started drinking Constant Comment when I was 4 years old when my Mom and I would go visit a family friend, Aunt Julie. We would have tea every day after school with our Mom and to this day I have tea every day after work and many times a day on the weekends. I have created the same ritual with my own children and with my beloved husband. Tea time has been a ritual in my life that has given me great comfort and I have passed it on with my own family. I have tried hundreds of teas in many countries always looking for another tea that I liked as much as Constant Comment and I have never found one that compares. Thank you so much for the amazing blend of tea, citrus and spices. It is absolutely perfect!
Love Constant Comment
by Lisa from Columbus on 4/23/2016 5:29:29 PM
I love this tea. It has such a pleasant, slightly spicy, lightly orange tea flavor. It's both comforting and classy. I've been drinking it for at least 15 years, and it doesn't seem changed to me...at least in the foil packets that say 70th Anniversary. Thank you, Bigelow, for this wonderful flavor!
Disappointed! What happened to the wonderful aroma and taste?
by Stellarae from Austen on 4/21/2016 12:26:32 AM
I have been drinking this tea for years. I bought a box and when I made a cup it had little flavor. I thought maybe the tea was old so I bought another box and it tasted the same. When I brewed the tea the same way I have for years it tasted as if it had been watered down. I don't know what you changed but it is not a good change. Sorry you did this because this was the only tea I use to drink. I thought it was just me but after reading the comments I see I am not alone. And it is not my taste buds! I'm not that old. Now I buy Tazo teas.
Constant Comment
by John from Purcell, OK on 4/15/2016 4:48:19 PM
I have been drinking this tea since college--back in the mid 1960's. If you are good at math--yes, I am retired and old. This tea is the same as always--but some might have thought it tasted different because the olfactory/taste systems in the aged vary a bit. All Bigelow teas are top-notch--are packaged with great air-tight foil wrappers--and are as consistent as possible. I know all the major tea-makers around the world--you cannot beat Bigelow. There are other good ones out there--many of them--but Bigelow is 100% reliable.
I crave this tea!
by Ronda from Lakeville on 4/3/2016 2:44:12 PM
I tried it the first time last week, it was offered at my car dealership's refreshment area so while I waited on my oil change, I had a cup. Oh yum! I've never had a tea so wonderfully aromatic and delicious! I grabbed another teabag on my way out :-) for breakfast the next day, and I couldn't wait for morning! When I finished that cup, it went on my shopping list. Thank you for such a delicious tea!!!
Much Worse Now
by mark from Seattle on 3/20/2016 7:10:26 PM
I have been a great fan of both Constant Comment and (now barely available) Lemon Lift teas since early 1970s, when they were introduced. I have to regretfully say that both of these teas have change dramatically for the worst. They are lacking the same wonderful aroma they had in the years past. In fact, they are poor imitations of their previous self. A few days ago, I decided to check the boxes carefully to see if I was not accidentally buying a Chinese imitation. Bigelow - you're losing a customer.
by Lysa from Chicago on 3/11/2016 10:26:53 AM
I recently decided to switch from coffee to tea and tried a sampler box of Bigelow's teas. I love Constant Comment. It's so delicious, I could drink it all day. I've seen some of the comments here and I'm just glad I only started drinking it. I think I would be very disappointed if Bigelow were to change this recipe, so I understand their sentiments. Nevertheless, I think this tea is "the bomb".
Weaker tea?
by Bren from Wake Village on 3/9/2016 10:59:04 PM
I have been drinking this tea forever and it's very weak compared to what it used to be! It barely flavors 6 ounces of hot water now! I used to be able to make one strong 8 ounces in my favorite cup! It's really sad that you are not keeping your standards up!
What The What
by Slama Lama from san diego on 2/19/2016 3:42:27 PM
Come on.......this tea is just not what it use to be and weak.............HELLO do you read your own reviews on your own web site.... how about addressing your faithful who is losing faith....
still wonderful!
by k. from anna on 2/16/2016 11:33:28 PM
I've been drinking this since I was a child. Still wonderful, still love it, and now all my children love it too! Thanks!
Nostalgic and delicious
by Dottie from Gig Harbor, WA on 2/9/2016 4:52:24 PM
For almost my entire life (I am now 70), my family had the wonderful privilege of being dear friends with a very well-known and world-wide respected family in the Southeast. As a result, one of their daughters and I became best friends and would spend a month together ever summer at each other's homes--mine in California and hers in the Southeast. I will never forget the first time I went to her family home nestled in the Blue Ridge Mountains, winding up the long driveway on a misty summer morning, being greeted by the huge and friendly (to me) family dog, and entering this log-cabin retreat only to be made aware of a fragrance I had never smelled before! That fragrance ended up being Constant Comment tea. It has remained my favorite--whether hot or iced--and this afternoon as I sit in my Washington state home nearly 3000 miles from where I first experienced that delicious flavor and overlooking a very sunlit sky with the snow-capped Cascade mountains in the background, I was sipping on my cup of constant comment and said "I really need to write these people to tell him what wonderful memories this tea brings to my mind!" So, here I am writing this review. This tea has been a part of my life all of these years and I just had to thank you! Dottie
Flavor has changed
by Sam from Beverly Hills on 1/29/2016 5:17:04 PM
This tea tastes totally different. The smell upon opening the packet knocks you over and the taste is over flavored with cloves. Yuck.
Constant Comnent black tea
by Nora from Louisville on 1/11/2016 3:21:31 PM
I have enjoyed this tea for years and I still continue to enjoy it. I love the smell and taste,so nice to have a cup of Constant Comment tea and a good. Book on a lazy day. I love this tea!
Constant Comment
by A from Santa Cruz on 1/2/2016 12:54:40 PM
I drank the last of my old stash of Constant Comment yesterday, and went to the store this morning to buy a new box. I also have been drinking this tea since my teens. I was so taken aback by the difference in taste that I went on line and found a lot of similar comments. I really doubt that my taste buds changed overnight. This is a weaker, less aromatic version of the old Constant Comment. I am looking for a replacement tea.
Organic Constant Comment Please
by Laura from Knoxville on 12/30/2015 9:17:19 AM
We switched to all organic about 10 years ago. My Mom and her Mom drink Constant Comment. Will you PLEASE make an organic version? Thank you!
Not the tea I grew up with
by Deborah from Cincinnati on 12/28/2015 3:51:59 PM
Disappointing. Not the original CC of the 1970's. Doesn't have the terrific aroma. Opening the foil packet just smells weird. Please, return to old formula and the pry-open box packaging.
by Amy from Columbus on 12/21/2015 1:56:16 PM
This tea will always be my favorite. I like it sweetened just a tad - always puts me in a good mood! Thank you!
Weak taste
by Zac from Los angeles on 12/16/2015 12:30:19 PM
At my old job (I worked there for 4 years), we used to have this tea stocked up. Everyone loved it, and I drank it on a daily basis. It has been awhile since I last had a cup of constant comment, I saw it in the store and I bought some. It is weak in taste and not the same. I read on Bigelow's facebook that they are insisting it is the same. Multiple people would post asking "Why did you change constant comment???" and the response was always that it has not changed. Obviously, something changed. You are losing customers... Does the profit margin really benefit you that much? Look at the reviews on your own website... 2 Stars out of 5 is the average. That is not normal for your famous constant comment. This tea is supposed to be the icon of bigelow. If you went to the extent of disappointing your customers with your icon, how can we trust the rest of your teas?? At least release the old formula alongside the new one... charge us extra, we do not care. We want the old one back.
One of my favorites!
by Kyla from Nashville on 12/11/2015 6:51:17 AM
I grew up on this tea! My grandmother would often drink this when I was a child. Every time I open the foil I have to take a whiff because it smells so good! Don't understand the bad reviews, I have been drinking this my whole life and nothing has changed!
Tea Changed
by Dan from Knoxville on 12/8/2015 7:58:25 AM
They must have changed the recipe, the new tea is not the same, it's bad. I know because I have a new box and just this week I found a couple older packets in the cupboard and compared them - flavors of the new version seem pale compared to the old. Bigelow please bring back the old formula.
70th Anniversary--Delicious!
by Amanda from Seattle on 12/7/2015 1:29:14 PM
I decided to Google Constant Comment while I was sipping my cup of tea. To my surprise, I saw all of these terrible reviews. Though I haven't had any for a while, I grew up with it and remember it to be delicious. I then came upon the review that mentioned the 70th Anniversary blend, looked at the tab on my tea bag, and see that it's what I have. It's wonderful! This is the way tea should be done!
CC needs to be in a K Cup
by Darlene from La Verne on 12/6/2015 12:28:06 AM
Please start making Constant Comment in a k cup. I also have to agree with all the other people leaving reviews about the flavor. Something has change in the way you make the tea bags. The tea is weaker and the flavor is not the same. Please start making this into a k cups. Thanks Darlene
The flavour is fine
by Christopher from Marietta on 12/6/2015 11:47:07 AM
I've been drinking Bigelow's Earl Grey Blend for about 4 years now and have recently decided to branch out and try their other flavours. Constant comment wasn't one of the teas I willingly bought, but I did get one Constant Comment bag in my Vanilla Chai tea and finally got around to trying it after all the rest of the tea in the house was gone. As soon as I took it out of the packaging I was overwhelmed by the pleasant aroma of orange rind and spice, an aroma I liked immediately almost as much as Earl Grey's smell. I have absolutely no idea what anyone is talking about when they say the tea tastes like bland, bitter, black tea with no hint of orange or spice. The orange flavour and aroma were the first things I noticed about the tea and made me like it as much as their Earl Grey. I noticed all of the people saying it has no flavour have been drinking Constant comment for 40+ years which leads me to believe that everyone complaining has simply lost their taste and sense of smell with age. I saw one comment from someone that seemed to be around my age (I'm 20) from the way they typed and they said the orange flavour was overwhelming. Which is it? Is it nonexistent or is it overbearing? I'd really like to know what you're drinking because you must be drunk if you think this tea taste like any bland black tea.
Still wonderful. "Orange" pekoe = black tea!
by Fred from Boston on 12/1/2015 12:11:03 PM
Folks, I know this is confusing. But "orange pekoe" has nothing at all to do with oranges or orange flavoring. It's just a varietal of plain, ordinary black tea. Constant Comment's flavor hasn't changed at all. They've always just used black tea.
Very Disappointed
by Janis from Foster City on 12/1/2015 11:43:37 AM
I do not like the new Black Tea blend. The original Constant Comment was so much better. I'm very disappointed. The taste and smell were so wonderful. I'll be looking elsewhere for my tea now.
Orange Pekoe is Black Tea
by Maureen from Sammamish on 12/1/2015 2:10:15 AM
I was wondering if I was being confused or what when people were asking Bigelow to change back to Orange Pekoe instead of using black tea. So I googled it. Orange Pekoe is a type of black tea. From tea.wikia "The tea industry uses the term Orange Pekoe to describe a basic, medium-grade black tea consisting of many whole tea leaves of a specific size;[1] however, it is popular in some regions (such as North America) to use the term as a description of any generic black tea (though it is often described to the consumer as a specific variety of black tea).[3][4] "
Change was not good
by Cindy from Chandler on 11/21/2015 11:35:45 PM
I have loved the Bigelow Constant Comment spiced tea for many years. It's been my favorite tea for relaxing, especially when spending a nice afternoon with my best friend. The recent change in the recipe, though, has really diminished my previous enjoyment of this tea. There's not much of the spice/orange flavoring left, and so it doesn't stand out from the other teas on the market. I could put the plain Lipton tea in my teapot with the same dull results that I now have with the Constant Comment. Very disappointing.
Hope you like a mouthful of orange!
by Braxton from Millersburg, IN on 11/17/2015 6:29:14 PM
I tried Constant Comment for the first time recently. I regularly buy Bigelow's Earl Grey tea and enjoy it. I noticed the Constant Comment next to the Earl Grey and figured it must be Bigelow's flagship tea. I guess I assumed that bergamot and orange were similar enough to taste a bit alike. I was wrong. Constant Comment both smells and taste like someone just crammed an orange into your face. This tea is about as unsubtle as it gets.
No Good Anymore
by David from chicago on 11/14/2015 8:42:42 PM
When are you going to change Constant Comment back to its original recipe? I will begin buying my regular box a week when you do.
Weak Substitute
by Beth from Silverton on 11/10/2015 5:47:31 PM
With fall temperatures dropping, I picked up a couple of boxes of Constant Comment (used to buy it loose in a tin). What a disappointment. It's absolutely insipid compared with the Bigelow's brew a couple of decades ago. Don't know what they've done with this, but I won't be purchasing again. Perhaps I can find a black tea/orange spice/cloves blend at the co-op or natural foods stores....
We'll give it another try
by Ashley from Medina on 11/7/2015 8:01:18 AM
I too have been disappointed with the recent batches of constant comment tea I've bought. However, I was at the store the other day and saw the 70th anniversary foil packets and thought...."ok I'll give it one last try" as I have yet to find another tea I enjoy as much. What do you know, the bitterness that I had been experiencing recently was gone! Maybe it's the foil packet, maybe it was a bad batch of tea before, but look for it and you won't be disappointed! The clove and spice flavored are here again!!!!
Still one of my favorites
by Jessica from Brooklyn on 10/29/2015 11:02:41 AM
Constant Comment was one of the first black teas that I started drinking in my early teens, which means I have been drinking it for more than twenty years. I love tea and I am always trying new kinds, but I have never found an orange spice tea that is as good as Bigelow's. It has a great balance of orange to spice to tea. Many teas try too much to taste like fresh orange (which you can achieve by dropping an orange wedge into your normal tea), but few really capture the delightful flavor and aroma of dried orange peel. That, along with the type of spices, make it taste like an old-fashioned holiday treat. Bigelow has a lot of really solid teas that I really enjoy, but Constant Comment stands in my top five teas across the board and would be one that I would take with me to the proverbial deserted island!
Still one of my favorites
by Jessica from Brooklyn on 10/29/2015 11:02:35 AM
Constant Comment was one of the first black teas that I started drinking in my early teens, which means I have been drinking it for more than twenty years. I love tea and I am always trying new kinds, but I have never found an orange spice tea that is as good as Bigelow's. It has a great balance of orange to spice to tea. Many teas try too much to taste like fresh orange (which you can achieve by dropping an orange wedge into your normal tea), but few really capture the delightful flavor and aroma of dried orange peel. That, along with the type of spices, make it taste like an old-fashioned holiday treat. Bigelow has a lot of really solid teas that I really enjoy, but Constant Comment stands in my top five teas across the board and would be one that I would take with me to the proverbial deserted island!
what happened to Orange spice?
by Elizabeth from spokane on 10/22/2015 6:48:45 PM
i grew up drinking this tea but always had orange spice in the old packaging. Please bring it back. Don't want black tea or orange herbal.
Product has changed
by Dawn from Houston on 10/13/2015 1:45:19 PM
How disappointing. This was a favorite tea variety. I thought maybe I just had a "bad" box. But after replacing I know now that it has been changed. I'm not going to blame it on the variety of black tea, but instead on inferior orange and spice. The flavor and aroma are completely missing. I know it is not my taste buds, because I still had an older box to compare. I was actually embarrassed because I shared it with a friend who had never tried it before. It is now a nondescript black tea with little to no orange or spice. No better than any generic grocery store variety. There are better teas even in the grocery store. I won't be buying this again.
Loved Recipe Ruined
by Paul from Eastpointe on 10/8/2015 7:50:02 AM
I was under the impression that Bigelow operated under a proud family tradition, until I discovered that they changed their most classic recipe. How very disappointing.
Missing Orange Pekoe
by Shelli from Eugene on 10/5/2015 6:52:47 PM
I haven't seen Orange Pekoe on the label and thought you discontinued making that flavor. We have not bought your tea for a long time now because of that. Is the black tea made with Orange Pekoe then?.. if so I will give it a try ♡
My go-to cup
by Christina from Charlotte on 10/3/2015 6:02:27 AM
I just wanted to say that Constant Comment is my go-to cup of tea. I've been drinking it hot with nothing added for about 14 years. I haven't noticed a recent change, however if I were comparing it to C.S. Mandarin Orange Spice, it's not as orange or spice heavy. Since I'm partial to flavored black tea and spices, this is a winner in the supermarket category. At this price, I can afford to drink it everyday, and it's readily available in my area. Thank you for a wonderful product. As for comparing it to Lipton, IMHO, definitely not. I hate the ubiquitous bag of Lipton, and ALL of their tea products, and probably would only drink it willingly during the encroaching zombie apocalypse. Keep up the good work. And Plantation Mint is to die for ;)
Black Tea
by Gregory from Tennessee on 10/2/2015 11:37:10 AM
I usually don't leave comments, however, I feel there is some needed education regarding tea that the folks leaving negative comments should think about. ALL tea is the same plant (Camellia sinensis). Based upon the region it is grown it it sometimes called ceylon, assam, darjeeling, etc. The term Orange Pekoe refers to a specific grading system of teas that has been in use since the days of the Dutch East trading company under the House of Orange. The grading system developed under the House of Orange is based on region grown and leaf size (whole, tips, blossoms, broken). The owner responded to comments stating that their teas come primarily from Sri Lanka (Ceylon). A quick glance at Wikipedia would have told the reader that teas from that region are typically graded or labelled as Ceylon Orange Pekoe Grades. I am a scientist and not in any way associated with the tea industry. After reading the comments, I thought I would investigate further so I compared a Lipton tea bag and a Constant Comment tea bag under a microscope. Both teas are what I would call a medium grade black tea. The Constant Comment is slightly less dark in colour but not by much. Both teas are approximately the same particle size and would probably be classified as fannings since they both appear to have been mechanically sized and are not whole leaves and/or dust. If I take this visual information plus the information from Wikipedia, I would conclude the following: The teas are from Sri Lanka so they could be categorized as Orange Pekoe. The teas are considered broken. The teas are considered fannings. This would conclude that both teas are roughly equivalent and would probably fit the description for the tea grade BOPF—Broken Orange Pekoe Fannings: the main grade of tea found in Sri Lanka. Since the world that we have created is a litigious one (likes lawsuits), the change with the package labelling probably has more to do with lawyers and less likely the package contents. Now, regardless of what a tea is graded, it is still just plain old black tea. The most conservative approach (lawyer speak) in regards to truthfulness in product labelling would be to just say that it is black tea. I would also conclude that since this company has been in business a very long time and since it is still owned by the same family, their family name and reputation still means something to them and it is in their best interest to provide an honest product made from the the best quality ingredients attainable. Therefore, it is in my humble opinion, that both Constant Comment and Lipton Tea are great products and should receive no less than 5 stars.
Constant Comment Black Tea is Awful
by Kim from Orange County on 9/30/2015 4:28:40 PM
Who's bright ideas was it to change from orange pekoe tea to black tea? The black is awful and bitter. I bought this all the time to make iced tea everyday, but I've stopped buying it. Please change it back. You may be saving by using black tea to make it, but if sales go down because of it you loose. Penny wise, pound foolish!
Timeless- still my favorite!
by Leah from Fort Worth on 9/26/2015 11:04:29 AM
The lovely aroma and taste of this wonderful tea always takes my mind back to my childhood and special times with my precious mother. Always comforts me! Thank you Bigelow for continuing to produce my favorite tea!
Aging tastebuds?
by Sheila Ann from Alvarado, Texas on 9/1/2015 8:25:24 AM
Has anyone stopped to consider that our tastebuds change over the years? As you age, you’re likely to find that your sense of taste starts to decline, just like your eyesight. You were born with 10,000 taste buds, but after you turn 50, that number starts to gradually decrease. “We don’t have a full understanding of why taste perception declines with age,” says Christine Gerbstadt, MD, RD, of Altoona, Pennsylvania, a spokeswoman for the American Dietetic Association (ADA) and author of The Doctors’ Detox Diet. She notes, however, that studies in mice show that their taste cells turn over, resulting in their having fewer of them over time, which may explain why it happens in humans, too. Another factor may be a diminished sense of smell. Experts say flavor is actually a combination of taste and smell, so if you lose your ability to detect particular aromas — which happens as you age — you’re limited to basic taste sensations picked up by your tongue, which won’t be as strong or as complex. So what I am proposing is that we consider that our tastebuds and sense of smell are somewhat at fault and not a change in Bigelow's recipe.
Constant Comment Comments
by Jason from New York on 8/29/2015 6:55:14 PM
I'm not sure if the comments here were meant to be taken seriously, but really? I appreciate all the walks down memory lane but please people you need to get a life. There are worse things going on in the world. Just turn on the TV machine. I can't comment on the taste having changed since I just tried it for the first time last month and I liked it enough to come to this website to see where to buy it.
Constant Comment
by Kim from Lake Forest on 8/28/2015 1:50:26 PM
I've been drinking Constant Comment for about 40+ years. I loved it, but now that you changed it I hate it. The black tea is bitter. It never was bitter before. Please change it back. Don't fix it if it ain't broken!
by Jo from Corona del Mar on 8/24/2015 11:25:10 AM
I thought it was just me. I've been drinking this since the 80's and then I switched to Chai Tea by Celestial Seasonings but now they messed with that so I came back to Constant Comment and now THAT'S changed. Why do these idiots think that messing with a great product is a good idea? Leave it alone and change it back. Even if I put two tea bags in, it's not the same. It's missing a spice. Cardamon maybe? Something's off and obviously it's pissing a lot of people off. For the love of God, LEAVE WELL ENOUGH ALONE!
by PHYLLIS from Mentor on 8/19/2015 7:54:55 AM
Why do you no longer sell orange Spice Tea. That was my favorite?
Still the same
by Lynn from Gloucester on 8/8/2015 5:56:08 PM
I have been drinking Constant Comment for many year. It still taste as lovely now as it did the first time I picked it on a whim. These negative comments concerned me so I bought more to see if this was indeed the case alas it was not. I drink plantation mint, earl grey, French vanilla and constant comment adult. I find them lovely and comforting. Thank you, Bigelow family for making these wonderful teas.
by Jane from Charlotte on 8/6/2015 2:35:18 PM
I thought it was just not available where I live- ordered 3 boxes of this junk assuming it was the product I've loved for years. Wrong! Still not understanding why a company would alter a product that's been selling for decades?
From the best tea to average tea in one year
by Fabian from houston on 7/15/2015 3:05:38 PM
After reading so many comments about the change in taste, I am glad to know that I am not the only one that noticed the change in taste, I wonder why the company does not change back to the original Constant Comment flavor. Why is the company loosing costumers, and they do not care? Anyhow, I will not buy anymore this tea until the company announces changing back to the original taste,aroma, and smell. See you, Bigelow!
Does not even taste good
by Anonymous from calgary on 7/14/2015 2:17:43 PM
pretty mediocre.
Cant Do a Zero Star?
by j from 21401 on 7/10/2015 4:16:41 PM
I used to love Constant Comment until you stopped using Orange Pekoe and/or somehow turned it into awful bland Black Tea of no particular merit. Back to Lipton.
Just change it back
by Wendy from Boyce on 7/2/2015 9:26:34 AM
You changed it. You weakened it. Probably just less in the tea bag. It's weak and tasteless unless you use two or three times the amount. It's a ripoff. Fix it.
No taste anymore--weak flavor
by Dave from Parker on 6/27/2015 7:45:55 PM
I would really like to rate Constant Comment with no stars but one was the bottom of the list. I found this site while looking for another tea that tasted like Constant Comment used to taste. For the past few years, all the CC tea I have gotten tastes weaker and weaker--- and the bags have gotten smaller with less and less tea in them. This box I have now hardly has any color or flavor at all. Bad on you Constant Comment. I am going to keep looking until I find a tea or recipe for a tea that tastes like what Constant Comment used to taste like.
My favorite tea
by Lady M from Naples on 6/22/2015 5:56:11 PM
I honestly and truly love this tea, and amazingly just only recently discovered it. I can only imagine how great it must have been if everyone here is complaining that it isn't the same! I just stopped at the store and picked some off of the shelf to enjoy later today. I prefer it over green, chai, and Earl Grey, which used to be my favorite. I was even more delighted to hear Bigelow is located in CT, which is where I am from! I love this tea and will continue to enjoy it forever!
I say nuthin's changed!
by Steven from Dixon on 6/17/2015 3:05:59 PM
I too have been drinking Constant Comment for decades with my momma(RIP). I say nuthin's changed! I've been having health issues lately and I felt so bad two days ago I wondered if my time was up. The first thing I did was brew a cup of CC and I started feeling better! I wonder if a competitor hired some of these commentors.
Just change it back
by Melody from Gardner on 6/10/2015 3:49:20 PM
I'm with all of the other people here who are terribly disappointed with what Constant Comment has become. Weak and lack luster. I know it's the corporate "thing" these days to deny deny deny. I get it, so how bout this. Just change the tea back to it's original flavor and we will all forget this ever happened.
Reading every comment
by Bigelow Tea from Fairfield on 6/8/2015 10:17:58 AM
On behalf of the Bigelow family, we want to thank every one of you for sharing your thoughts and comments about our “Constant Comment”® Tea. Reading each comment gives us the opportunity to ensure that we continue to provide you, our loyal consumer, with the taste and quality you’ve come to expect. We also welcome the opportunity to speak to you directly. Please feel free to call us at 888-244-3569 (press 2), and one of our team members will be happy to assist you personally. We’re available Monday through Friday, 9am-5pm EST. Thank you again for taking the time to reach out to us and for your interest in Bigelow Tea!
Hope the damage is reversible
by James from San Saba on 6/6/2015 10:41:55 AM
Hello, I have been drinking Constant Comment since 1973 (that's 42 years). I am wondering what has happened. The tea does not taste the same for some time now. It was ok that it was weaker; I just got a larger cup and used 2 bags. The taste however is NOT the same. I have always loved Constant Comment and have always recommended it to my friends. I guess, for the time being I am looking for a replacement. Very sad. I suppose your commitment to the environment is commendable and as a veteran of the US Army and US Navy with a 100% service connected disability rating I appreciate people who appreciate the sacrifices of ALL veterans. However, I hope that you will realize that the only way you will keep many of your really loyal customers is to focus on making the Constant Comment tea the same as I first tasted in 1973. That, after all, should be your primary responsibility, i.e. to maintain consistency under the same label so people know what they are buying. Perhaps it is situational and beyond your control and if so it's very sad indeed. Thanks for all the years of the best tea I ever tasted.
This is not the same tea
by Michelle from Littleton on 6/5/2015 9:41:04 AM
** Zero Stars** I have enjoyed both Raspberry Royale and Constant Comment since the late 1980’s – I have so many fond memories with my Grandma, my mom and friends. I know that companies are always changing formulas, packaging for the sake of profit margins. But your tea has always been a staple in our family. I would bring your tea bags as I relocated from state to state and on vacations around the county and the world to have a piece of home with me for my daily cup of tea. I truly feel like I have lost an old friend. I wish you success in the future because I think you are going to need it – you had great products, but have lost a customer for life.
Mixed Reviews, Mixed Packaging
by Patti from Groton on 5/29/2015 10:18:16 AM
I love Constant Comment, the original flavor, but I just purchased two 40 ct. boxes with 4 tea bags in one pouch? Is this the new packaging? It tastes like green tea, much weaker and much less flavor. I am hoping this was a packaging mistake, I have not had any problems with the small boxes of individually wrapped tea. That still tastes great, back to the store I go. I hope this problem gets resolved we can't give up our favorite tea? I notice there are mixed reviews on here, some people are still getting the good flavorful tea! Please keep making the good stuff!
What happened.....
by Elyzabeth from Bainbridge Island on 5/24/2015 2:31:39 PM
I remember the first time I had a cup of Constant Comment tea. It was November 1972 .... a friend gave me a cup and I have enjoyed it ever since..... until I could not find it in stores anywhere..... then discovered the packaging had been changed. I was thrilled until I brewed a cup..... something had changed... why not go organic if you want a modern update..... it was wonderful tea.... now, not so much.
Response to Cindi Bigelow about "Constant Comment"
by Mark from Burbank on 5/23/2015 3:11:19 PM
Dear Ms. Bigelow, There is no question in my mind and taste buds that since the packaging of "Constant Comment" tea changed to feature the words "Black Tea" the TASTE of the beverage has diminished. The flavorful taste used to match the wonderful aroma you'd experience when you opened the package. Now the taste is dull -- NOT "Constant Comment." If I were you I'd TRUST the comments that have been sent to your company concerning the taste and investigate further, instead of insisting that it is "100% the same." What do you think we're doing -- making this up?? I don't know what you did to change the taste, or why. I just know you had a unique product loved by scores of loyal tea drinkers and then took it away from them. I think it's time to own up that the current blend you call "Constant Comment Black Tea" is unfortunately Bigelow's "New Coke." Please return to the superior old faithful blend (and packaging, while you're at it!).
by James from Fort McMurray on 5/21/2015 12:23:48 PM
My wife and I both enjoy your Constant Comment tea, but as a number of us have noted " the flavor profile has changed". I understand that the ingredients are the same however the quality of the ingredients have changed. As the head of quality control of the company I work for, If I have received the number of complaints as you have I would be taking a serious look into the issues leading to the bad reviews. Pleas be honest with us your customers and we will remain customers. For now I am recommending you file an Non Compliance Report (NCR) to get to the bottom of the issue.
orange pekeo
by Sandy from Auburn on 5/8/2015 11:35:42 AM
you did change orange pekeo tea to a more orange and it sucks! I have bought this for over 40 years and have looked for my favorite flavor for the past few years. I decided to try the orange you have out there and it is horrible, horrible horrible! You have lost a customer for life. My kids grew up on this tea especially iced tea and they hate it also. Since they both have homes and families of their own, you lost them as customers, also. WTH is wrong with you guys? Who in the world is the idiot that did this? He/She should be fired as they have given a bad name to your company.
My childhood memories are ruined, Bigelow is to blame.
by Edith from Northampton on 5/2/2015 11:44:30 PM
I have been drinking Constant Comment since it came out in 1940. It was sooooo good back then. I used to make it every morning. Since the packaging change, things have not been the same. I keep forgetting where my keys are, because I don't like any other tea. I get headaches without the caffeine. I can't believe the CEO would publicly say that the ingredients are the same, when I can TELL they have CHANGED!!!! There is a slightly less orange smell and the spice used to taste like cinnamon and now it is more of a nutmeg. HOW COULD YOU? (Bigelow.) All I ever wanted in life was to live out my old age drinking Constant Comment with my grandchildren and you DENY ME THIS. If anyone knows where to get some of the good stuff or has a few boxes tucked away, get in touch. I will pay top dollar. I would have only gave this tea a one-star review but all the fond memories I have of the OLD Constant Comment tea are worth something. May God have mercy on Bigelow and bless us all. God bless. -Edith
Nope. It's different
by John from Eden Prairie on 4/30/2015 6:37:45 AM
Maybe your parents' taste buds have changed, Cindi. This tea is definitely poorer in quality than the rich, full-bodied tea I used to enjoy. It's just a weak black tea now, without that wonderful taste. I bought the 40-bag box, and what a disappointment.
Something is different
by Don from Dana Point on 4/24/2015 1:31:07 PM
I first tried 'Constant Comment' on a cold evening while studying in college, (30 years ago). It became my favorite beverage for studying as I treated myself to a tea that cost considerably more for a college student. I recently tried a small box to bring back pleasant memories of years past. To my dismay I found the tea to be considerably less tasteful, weaker than I recall. I have a natural food store nearby and found some dried orange peel which I added to the tea. This did infuse a strong, slightly bitter taste that even honey could not correct. So I don't know what has changed but I do know this is not the tea of years ago. I still buy a box occasionally thinking perhaps my previous purchases have been old stock but after reading several comments on this site I must agree with the majority. Something has changed. Perhaps the formula is the same but the ingredients and growing methods are producing less quality teas.
Sorry -- not the original
by Selma from las vegas on 4/22/2015 2:46:16 PM
I have been drinking constant comment (the original) since my college days (over 40 years) and i am sorry to tell you, this is not the same taste that was my reward after a long night of studying, accompanied with an english muffin smothered with orange marmalade (you get that i like the flavor orange). So black tea may have been in the original but your portions have definitely changed. I LOVE THIS TEA, please, please bring the original product back.
What happened!!
by Marilyn from Lemont on 4/21/2015 12:46:47 AM
The taste is just NOT the same any more. The packaging changed, and, I swear, so did the tea itself! SO disappointing!! Please change it back, Constant Comment makers! Anyone know where the good "old" tea can be found???
Constant Comprimised Comment
by Cynthia from Bartlett on 4/13/2015 7:48:09 PM
I'm in agreement with so many others here. It tastes like a cup of ordinary black tea. The last cup I made - 6 oz of water was so weak I could see to the bottom of the cup clearly. Where was the spice? Where was the orange? I always buy the box of forty and can't even find them anymore which was actually why I looked up the site. I'm a long time drinker so I won't give it up easily but..... If I can't get the taste I love, I assume all your tea is compromised and I will stop buying any Bigelow teas
by ROBERT from TOLEDO on 4/8/2015 9:27:42 AM
I purchased a box of "constant comment" containing 40 bags. 4 tea bags to a pkg. The taste was "flat" and did not have any taste at all??? The aroma which I was used to experiencing when I opened a pkg. was nonexistent??? Have you stopped making the tea I have purchased in the past? Please advise R D Stutz
Just tastes like black tea
by Celine from North Carolina on 4/12/2015 3:02:33 PM
I'm weighing in here because there is something seriously different about this tea. The orange and spice is gone. It tastes like plain old black tea, which I would never choose to drink. So sad. This tea was addictive before. I haven't even been drinking it that long, unlike many of the other reviewers, but it's still such a disappointment. This was one of the best teas out there, and I had started drinking it every day. Now, I wouldn't buy another box. I made some recently and couldn't even finish the cup. It was gross. It had a very strange black tea taste mixed with something that seemed to be trying to resemble some kind of flavor. Whatever happened to this tea, whether it's the new packaging or a change from real orange to flavoring, the old, good tea is gone. And the thing about saying the recipe is unchanged is that none of us know what the recipe was, so how would we have any way to prove that it wasn't changed? I have so many new boxes of tea now, trying to find an everyday one. I like the Bigelow herbal orange and spice. Hopefully, they don't change that one!
Constant Comment - Constantly disapointed!
by David from Chicago on 4/9/2015 12:52:05 PM
I do not care what the CEO of the company says; this tea is not good anymore. The aroma and taste of the original Constant Comment was wonderful. I bought a box just about every week. The taste now is bland and weak, with absolutely no hint of orange or spice. I will not be buying this brand anymore. I just don't understand how this can happen. Who is going to lose their job over this?
Constant comment isn't the same
by C from Boston on 4/3/2015 4:04:38 PM
It's true CC isn't the same anymore. The flavor is so weak now, it's been this way for a year or more. Glad to know it's not just me. I hope Bigelow will restore their prize tea back to the original flavor & strength.
My all-time favorite
by Anita from tiro on 4/2/2015 6:35:07 AM
I love the smell of this tea when I open the package. I so enjoy my 1st cup of the morning sweetened with a little honey.
Not what it used to be.
by James from madeira beach on 3/29/2015 10:34:21 PM
I thought it was just me getting older... but this tea is very weak in the orange and spice department and mostly just tastes like black tea. I am very disappointed. It takes 2 bags to even get the tea strong enough. Maybe recipe is still the same, but perhaps they have turned to cheaper ingredients. The quality is no longer there, despite what the CEO may say. No wonder I like Teavana so much.
by Maria from Bell Gardens on 3/27/2015 8:13:14 PM
Oh my, this tea packs a punch. It has a lot of caffeine in it. It is has a nice flavor, and the box has a "different" look. One bag of this tea came as a "bonus" in a green tea (caffeinated) box I had purchased. When I finally tried it--I was not affected initially. But when that caffeine kicked in, my goodness, I could barely contain myself. I do not know if I will ever buy a box (not sure yet), but it may suit others' palates (and physical/mental state) much better. FYI: There were actually orange rinds in the tea bag!
Great Tea!
by Ben from Arlington on 3/1/2015 4:45:59 PM
I love bigelow teas but when I tried this one, I was blown away by its rich bold flavor and taste this is now my favorite bigelow tea!!
Constant Comment
by Janeen from Kissimmee on 2/28/2015 5:55:33 AM
I recently bought a box of Constant Comment black tea. The box did not look like what I was used to so I thought the packaging had just changed. WRONG! This is not the same tea my Grandmother introduced me to, 50 plus years ago. Not the same as I have been getting for a special treat, or when I am sick. The beautiful aroma, the special orange spice flavor that "comes out when you add sugar. I pay extra for that, and that is not what I got. I would rather pay the same amount for 100 bags of ordinary tea, than 20 bags of disappointment. PLEASE CHANGE IT BACK.
why isn't constant tea for keruig
by d from baltimore on 2/23/2015 1:03:35 PM
i only drink this tea why hasn't this tea made for the keriug or when will it you have no black
not good
by amber from honolulu on 2/21/2015 1:54:00 PM
I've been drinking bigelow teas since i was a child, i had noticed the flavors slowly going away and having to use 2 bags to get the flavor that it once had 5 or 10 years ago. about once a year i now buy a box of bigelow to see if the flavor i had once loved has returned. Nope, not even close. I continue my search for a good orange and spice and an earl grey. red rose does offer great Irish and English breakfast.
by Kitten from Campbell on 2/20/2015 3:38:26 PM
What happened to the Orange Spice flavor? It's my favorite for years & in the past 3 months I haven't found it in ANY store. Please bring it back...............Kitten
My favourite tea
by Mark from Ottawa on 2/18/2015 10:37:24 PM
Constant Comment was the tea my mum used to pull out on Sunday or for special visitors. It is still my favourite tea. Thank you.
Constantly Gone
by Kimberly from Pembroke Pines on 2/16/2015 11:57:09 AM
My Aunt and I both have enjoyed Constant Comment for decades. It was always my soothing, good memory beverage when I am sick or the weather is cold. I have never been a coffee drinker but hot and iced tea are my favorite sources of caffeine. I am fortunate that I still have a couple of boxes of the "Good Tea" left but I noticed it was now vacant from the shelves as I began searching for my husbands favorite "Lemon Lift". There has been no sign of "Lemon Lift", Constant Comment" or "Raspberry Royale" in any grocery or drugstore in south Florida for many months. I began to panic and assumed that for some inexplicable reason Bigelow decided to discontinue my three favorite, and what I would guess to be, their most popular teas. I have now recently spoken with my Aunt and found she has not been able to find "Constant Comment" in West Virginia either. She did tell me that the last box she bought must have been old because the tea was bad. Now that I have read the reviews, I see that there must have been a "Bad" or "Inferior" batch of tea and that it was pulled from the shelves. My family and I will keep our fingers crossed that all of our favorite Bigelow flavors will return. I would almost be tempted to sell my couple of "Good" boxes of "Constant Comment" but I like it too much to part with. I will sadly have to ration my consumption.
Allergic reaction to tea
by Barbara from Naples on 2/12/2015 8:56:51 PM
I recently tried this tea and broke out my entire body with a rash. I had to take an antihistamine and it was immediately gone within an hour. I thought maybe it could have been from something else, so I gave it another few days. I had another cup last night and the same thing happened. I had a rash from head to toe. Does anyone know what might be in it to cause this. It had a great flavor, but don't think I will be drinking anytime soon.
Not good...
by Deborah from Ludington on 2/3/2015 11:00:08 AM
Like many here, I have been drinking Constant Comment since childhood (50 years at least). My mother used to "hold court" around our dining room table as all the interesting people in our small town talked over the state of the world, philosophy, the latest (non-fiction) book. CC has changed. But I also think that the gentleman who suggested a bad crop of tea leaves as the cause probably has it nailed. (Dare I ask if the tea you procure is within range of Fukushima? Or in the path of Typhoon Haiyan?) Also remember that tea bags will always produce an inferior cup. Try loose leaf if you haven't. Also, CC has always been made with "black tea". It just wasn't proclaimed (though it was listed) on the box because back then we didn't have so many alternatives. Bigelow now offers many green teas. So that does not indicate a change of formula. I will hang in and buy a new box hoping the next tea crop is better.
Constant Comment tea not what it use to be
by Ron from Saskatoon on 2/9/2015 5:02:04 PM
In Saskatoon, it is extremely difficult, to virtually impossible, to find Constant Comment tea on the Store shelves. I have enjoyed this tea in the past and wanted to start getting back into enjoying its rich flavour. I ordered several boxes of the product on line and did this so I would be able to enjoy the tea without worrying about having to look around the city for my supply. When the tea arrived, I was eager to sample it and enjoy the flavour I remembered from the past. What I discovered was a tea that I was unfamiliar with and one that I did not enjoy. Very, very bland! What a disappointment. I can only say that I will not be ordering this tea anymore on line, and I can understand why the stores do not carry it.
The same!
by Jeff from Ashland, OR on 2/7/2015 2:55:54 PM
Ok wow, I had no Idea so many were writing in, saying that "Constant Comment" had changed! I used to drink CC when I was a teenager. Then was re introduced to it when a Mt climbing friend pulled it out of his pack before one of our big climbs in Colorado, in the 80's. I have had it off and on since then. The last I had was several years ago. I bought a box yesterday, and thought I would find out more about it on line. I would like to say that that it tastes essentially the same as it always has. I cannot detect any change at all. As for how dark it gets when being steeped- I figured this out one day when drinking tea with lemon- is a product of the orange peel; as citrus juice will "bleach" the tea tannin so to speak, and prevent it from getting as dark as it would without the citrus. I drinking some now!
Constant Comment Not As Good
by Susan from Concord on 2/5/2015 12:06:02 PM
I still love the smell when opening the pouch with the tea bag in it but the taste falls far short of that scent. I have to agree with the other criticisms. I've been drinking this tea also for many years and I know something has changed. For one thing, I taste more cinnamon than before. Also the tea "leaves" seem to be more tea powder. If the recipe hasn't changed, what has? You can't tell me that everything is exactly as it used to be. I wouldn't mind paying more if the quality was better. If you're trying to save a buck by using inferior tea, that's a false economy. I bet you didn't know you had so many loyal fans who care about this product.
Cindi Bigelow, President & CEO,hears you and responds
by Cindi from Fairfield on 2/5/2015 6:50:17 AM
Dear Bigelow Tea Lovers, As a family tea company that started with my grandmother creating “Constant Comment” Tea 70 years ago, I want to let you know we read each of your comments. Tea is our passion and we realize that you are passionate about our "Constant Comment". Please know that we have never and will never (in my lifetime) change her original recipe. It is still the same recipe my grandmother blended in her kitchen. We use the same special recipe ingredients, from the hand-picked black tea, to the orange rind & spices that we have always blended into “Constant Comment”. To this day my parents are still the only ones who blend “Constant Comment” every month. Our packaging changed but never our recipe. We will continue to read & trial every sample of tea we get from customers that are not happy with their “Constant Comment” but the recipe is 100% the same as it was before we changed our packaging. “Constant Comment” has always been a blend of beautiful black tea & a secret recipe of orange & spice. With deep appreciation for your patience and passion for our products, Cindi Bigelow, 3rd generation President & CEO
Weak Less tea in bag
by Rick from Saint Louis Mo on 1/31/2015 6:18:50 PM
They say nothing has changed .Hmmm, they don't remember putting less tea in each bag. I use two bags and it is still weak. I wish I bought the small box. I guess people will be "constantly commenting" About how bad this tea has become. Try the brand that rhymes with "winnings" Orange Bliss it is bliss.
Why mess with a good thing?
by Michelle from North Vancouver on 1/28/2015 12:49:25 PM
What have you done! You've messed with the recipe as well as changing the packaging. I am so disappointed. I was addicted to this tea for years. It's weak & insipid now. I thought maybe I hadn't steeped it long enough, so made a second cup and steeped longer. No change in strength or flavour. What a disappointment.
K-cups please?
by Emily from Inver Grove Heights on 1/26/2015 9:19:03 AM
I LOVE this tea! I drink it everyday. We recently purchased a Keurig and would love if you would make this tea into k-cups. I agree that this tea could be made a little bit stronger, I tend to use two tea bags at a time because I like strong tea. Thanks!
Don't Give Up On Constant Comment
by Andrew from Alexandria on 1/24/2015 9:48:20 PM
Reading the reviews here concerns me, because it seems that the problem begins in the spring of 2014. Quite honestly, this could be the result of a poor crop in what is normally a good tea. I have an older box, purchased earlier in the year, and I have not noticed a difference. But if you know tea, then you know that just like any other plant or crop, its flavour can change from season to season, and with tea, those changes take place by flushes, or seasons within the harvesting season. [If you really want to taste variations in tea flavour, try out some loose Darjeelings of first, second, and late flushes. It is the most tempermental tea in the world, but worth every penny when you get a truly good one.] I'm grateful to see Cindi Bigelow's response here. Like others here, I have been drinking this tea since early childhood, and while today I am one of those 'tea snobs' who waxes poetic about whole leaf Yunnan Gold and a properly brewed Gyokuro, I still keep a box of Constant Comment on hand. Tea blending is an art, and not something that any tea company can take lightly. I cannot imagine that anyone at Bigelow would knowingly attempt to change something about that blend that would endanger such a unique and signature product. If I were to guess what has happened [because clearly something has], my guess would be that a lot of money was spent on a less-than-standard harvest, and that Bigelow made the best of what they bought after it arrived. That happens. We cannot control nature. Other tea companies who offer over a hundred subtle varieties of imported pure leaves deal with this all the time, and sometimes cannot offer a tea during a particular year. Knowing that this is at least a possibility, I'm keeping the faith with Bigelow. This is not a Classic Coke™ issue in my opinion; this tea is an institution in the United States, and I believe that Cindi Bigelow and her family know that better than the rest of us. They cannot afford to miss the mark. Because of that, I will be buying another box in a few months, and I trust that it will taste the same as it has for almost all of my life.
This tea has changed
by Dianne from Buford on 1/22/2015 9:25:54 AM
I agree with the majority opinion that this tea has changed. I had a cup with an older tea bag yesterday. It was the CC I know and love. I am drinking a cup now with the new label design. This cup is a bland black tea. I do not taste or smell the orange and spice I expect from CC. Why did you change the recipe? Add me to the list of the disappointed.
Where is the Constant Comment tea?
by Jim from Boody on 1/13/2015 9:19:34 PM
First of all we cannot find the the Constant Comment in our Kroger store. Have looked for many weeks and finally I know why. Your company has changed the value of a great tea. And now that I have read many reviews on your web site, you not only have lost many customers but have lost the market on a great tea. Please, please bring back the original recipe of Constant Comment tea and you will get back many customers.
by Mollie from Chesapeake on 1/17/2015 9:59:31 PM
Is there any plan to make an organic constant comment tea available??
Another Great tasting tea
by Ben from Arlington on 1/11/2015 11:11:29 AM
I have loved the Bigelow teas the only one I really liked was the orange spice but I tried the Constant Comment and right away loved it now I will add it to my collection of Bigelow teas!
a gift for my aunt
by kathy from utica on 1/6/2015 9:52:53 PM
I went to buy a gift of tea for my aunt...Constant Comment, my favorite. I was confused by the new packaging, but I bought it. I brewed her a cup. It was cloudy not clear. I tasted it...bitter and weak. What a disappointment! I now have to find a new tea and tea company. I will take the remainder to our free table at work. I am not sure anyone will take it.
Constant comment
by Susan from Oxford on 1/6/2015 5:56:09 PM
I drink Constant Comment tea at least two large mugs or 3 or 4 every single day- I love it! Can't get enough
It wasn't broken
by Aime from Vista on 1/3/2015 7:24:02 PM
Cindy Bigelow, I read your comment below and you are incorrect. Something has changed and not in a good way. What happened to those amazing sweet orange spices? I'm 56 and my mom started me on your tea as a kid. The cup I am drinking right now caused me to Google the question of if the formula changed. If the spices are costing more now, please charge more and bring back your old formula. Please?
flavor has changed
by Lisa from Lawrenceville on 1/2/2015 9:22:33 AM
I am 42 years old and have been drinking constant comment since I was a little girl. I often joke that I could single handedly keep the Bigelow company in business. I drink a LOT of tea and I drink it very strong. I recently made a pot for me and a friend and we both immediately commented on the change in flavor. I seem to taste bergamot (may be wrong) which either wasn't in there before or not as much. I still like the tea but not quite as much. I agree with other reviewers that I can't taste as much of the orange rind. PLEASE remedy this. And I'm not loving the bergamot (or whatever it is). Still my favorite tea though.
Weak Tea
by Angela from Dacula on 12/31/2014 8:25:25 PM
I came to the site looking for loose tea-- as I thought my bags were just too weak-- as I have for the past 6 months had to use 2 bags instead of one-- now I see why from the other reviews. I remembered as a child (30 years ago) my mother buying tins of loose tea and putting it in little metal diffusers -- always constant comment. Loved it then. Loved it now-- why did you change it? I now have to double bag and add a shot of orange juice! Please FIX!!! Pretty please!
Not the same tea
by Denise from Monroe Township on 12/30/2014 11:28:05 AM
So disappointed. the tea is very different and NO my taste buds are just fine. There is NO aroma of orange and clove. It's more like a weak herb tea. I was nasty to my husband, who brings me tea every night for over 25 years, thinking he put a different milk in it. Awful taste. I used to be able to smell the great orange and spice and now ZERO. I bought 3 boxes from Walmart and thought it was them, but tried some at work and same BAD taste. Lost another customer.
Bring back our Orange Pekoe!
by Carol from Fort Collins on 12/28/2014 4:11:13 PM
I have ALSO been drinking Constant Comment Orange Pekoe Tea for almost 50 years - multiple cups per day. Then you throw that out the window and bring in this nasty black tea. Did you think we would not notice?? Please bring back our great orange pekoe - there is nothing like it. Why mess with an old standard that people love????
Not the same tea!
by Cathryn from Albuquerque on 12/27/2014 11:23:30 PM
My husband and I completely agree with the rest of the reviews. This tea has changed! The aroma is odd and displeasing and the flavor is bland. We noticed it the moment we drank from the new box. We won't be buying this again and it's our favorite! Please, please bring back the old recipe!!!!
K-cups please
by Tempia from Lillington on 12/26/2014 2:42:44 PM
I agree the tea tastes somewhat weaker than it used to be, but I'm still a fan. I just steep a little longer. I would however love to see this in K-cup format though.
Constant Comment
by Priscilla from Chatham on 12/26/2014 7:29:57 AM
I thought it was just me, this tea is dishwater compared to what I grew up on and have enjoyed these many years. I loved the tea when it tasted like something. Discover some other way to save money but bring back the tea I remember please! I will be donating the box I have to a food pantry.
by TERI from DILLSBORO,IN on 12/23/2014 7:18:13 PM
I have been drinking your black tea for many years. The new box I just bought didn't taste right or smell good.No orange spice taste.Tasted like alot of cinnamon in it.Now I have two boxes that is junk.Sorry to say but you lost another customer.
Tea has changed for the worse
by Kathy from Whitewater on 12/21/2014 10:31:02 AM
I recently bought a box of Constant Comment. It used to be my absolute favorite, and I hadn't had it in a while. I just made a cup this morning, I can't believe how disappointed I am! It is the most boring tea ever! What happened to the spicy orange flavor? It smells good, but the flavor is gone. I will never buy this again. I see from other comments that I'm not the only one who has experienced this.
I Remember
by Gretchen from Columbus on 12/7/2014 1:26:46 PM
I remember drinking Constant Comment in 1960. It was a special thing that my Mother and I shared. I have drunk it almost every day since. Today's product is NOT the same tea I have drunk most of my life. My tastebuds have not changed on other foods. I have city water. I make it in a pot, not a Keurig. I use china cups. I agree with the lack of taste, the absence of orange, and the suggestion of cinnamon (which is one of my favorite spices but NOT in tea). I tried to like the new situation, but I am moving on. I will be trying to replicate Constant Comment for a long time to come.
constant comment
by laura from mukilteo on 12/12/2014 6:20:39 PM
i thought it was just me... when the packaging changed i noticed a difference in the taste and smell of constant comment. i grew up drinking this stuff with my mom. so i've probably been drinking it for the last 20 years or so and the flavor and smell just isn't the same anymore. i hope they bring back the old constant comment!
I thought it was just me
by Kristin from Allentown on 12/10/2014 7:25:36 PM
I thought maybe it was just me. I'm glad to see all the comments about the apparent change. It's not so much that it's bitter, there is definitely much less orange and spice. It used to smell so good out of the box. I always thought it would make good sachets for drawers! Now there is hardly any scent prior to and after making. Very sad. If you (meaning Bigelow) have decreased the spice level....please bring it back!!! I love making ice tea with it. It's just not as enjoyable anymore. :-(
Same Great Tea As Ever
by Joan from Clarksville, TN on 12/7/2014 9:28:48 PM
I can't understand all the complaint about a change in taste. There is none. I've been drinking Constant Comment my entire life and I'm in my 50's. It is as delicious, rich and flavorful as ever. I'm sure the company hasn't changed a thing, but maybe some people's taste buds have changed.
What changed
by Jan from Austin Texas on 12/7/2014 12:37:54 PM
The flavor seems to have changed. It used to be my very favorite but now seems less orange and spice and more just black tea.
Great Tea
by Jean from Las Vegas on 12/4/2014 12:50:07 PM
Love, love, love Constant Comment tea. Waiting for it to come out for my Keurig in the little cups. Thanks for such a great tasting tea!!!
What has happened?
by Beth from Aurora on 12/3/2014 9:02:54 AM
You have pushed me to Teavana... I have drank this tea since I was a little girl. What have you changed? I no longer enjoy a nice cup - the orange spicy aroma, the wonderful mingling of flavors, it's all GONE! My mother even asked me if one of her medications could have altered her taste enough to change her perception of the tea, and was relieved when I told I had noticed the change as well. Booooooooooooo!
Not Just This Tea
by Barbara from Schenectady on 12/2/2014 7:12:06 PM
I have noticed this problem with other brands of tea as well. One company that shall remain nameless was quite condescending and rude about the problem. They pretend that there is no difference when there so obviously is. They say that a natural crop like tea can vary due to weather. Really? We've had the same weather for decades, and suddenly, boom! There goes the tea? I think it is just a cost issue myself, and they won't admit to it.
K cups
by Carolyn from Fountain, CO on 11/30/2014 8:02:58 PM
I love constant comment tea and I have been drinking it for years. Recently, I have had to cut caffeine from my diet so I was excited to see that you offer this tea in decaf. It would be perfect if I could get the decaf. version in a K-cup. Could you please consider making constant comment teas in K'cups?
What Happened to My Tea?
by Lynn from Collierville on 11/30/2014 4:09:41 PM
My husband and I have enjoyed the orange rind and sweet spice flavor of Constant Comment in the evening for forty years. Now the package has changed and so has the flavor. I cannot smell the spice and orange when I open the pouch and the tea tastes just of black tea. Please bring back the old recipe. We miss the smell and taste of the original Constant Comment tea.
New flavor is not good!!
by Nancy from Durham on 11/27/2014 2:35:00 AM
I am so glad I found this site and see that my taste buds are not deceiving me. I've consumed 1-2 cups of Constant Comment daily for at least 15 years. I carry it with me every where I travel in the world. All of my friends know that it is "my brand". I've even "made" event planners for conferences etc. provide Bigelow teas because of my love of Constant Comment. At work people come to me for tea when they feel sickly. But when the new red packaging came out, the flavor changed. ICK! I have no reason to stick with Constant Comment anymore because it simply isn't the tea that I love. WHAT HAPPENED?!?! Did you get a bad batch of tea leaves? This is like the "New Coke" corporate disaster. BRING BACK OLD CONSTANT COMMENT!
bitter tea, bitter lady.
by Shannon from Englewood on 11/23/2014 5:16:43 PM
My husband and I drink this tea everyday or we used to. We noticed right away that the packaging, as well as the flavor had changed. It was extremely bitter and the orange was barely there. We have been struggling with this for months and have finally decided to stop buying it. I resent the fact that Bigelow has done nothing to address this issue, while pleading innocence. So long Constant Comment, you were wonderful while you lasted. No longer will I be purchasing ANY products from Bigelow.
Flavor Cut in Half :(
by Pam from Pleasant Hill on 11/21/2014 9:00:44 PM
So disappointed. This used to be my "go to" tea. Something has indeed changed with the quality of Constant Comment. I now need to use two tea bags to get the same amount of flavor. It is almost like the tea and spices have been cut in half. It would have been more acceptable to increase the price than to cut the quality in half. Apparently, I am not alone in my opinion of the lesser quality of Constant Comment. So very sad.
by Margie from Indianapolis on 11/21/2014 7:02:42 PM
I would love to read a follow up from the CEO to see if they found something that had changed. I, for one, think this tea is wonderful and I find no fault with it. I have read that one's taste buds become less sensitive as one grows older, but, being older myself, I have say, for me, it's as good as it ever was. But still, climates change, processing can change. Is the orange processed differently, chopped into smaller pieces? Wish there were an answer.
Disappointing Change
by christopher from phoenix on 11/21/2014 3:49:54 AM
The President & CEO says she hears our complaints, and wants us to know they aren't falling on deaf ears, yet our complaints keep pouring in and the problem remains. She left a vague somewhat misleading comment on here, leading us to believe that somehow greater care or attention is being put into Constant Comment now (all the while not forgetting to sneak a 5 star rating on here from herself) she basically concluded, Oh everything is the same, don't worry nothing has changed, it's all in your heads, I don't know how hundreds of you are coming to the same conclusion, but since so many of you aren't satisfied, I have to save face and pretend to care etc etc.. Well we shall see.
Constant Comment Changes Formula
by Peter from Ambler on 11/18/2014 2:59:57 PM
Please bring back the original formula of Constant Comment. The Original Formula had a hint of spices and flavour that left no after-taste and bitterness. The new formula just does not cut it and has now occupied the shelves of other black teas with no special flavour or taste. If this is what Bigelow today is all about, I will have to move on to another manufacturer. Tradition means too much to me. Bring back the original Constant Comment Black Tea.
Smells different
by Haley from Moorestown on 11/16/2014 10:52:19 AM
The thing that made me most aware of a change was the aroma. Where I always thought of clove as a dominate scent in the classic constant comment, the new blend has a cinnamon smell that is dominate. Not as sophisticated, too sweet and ordinary. Makes me sad after a 30+ year habit.
Not the same
by Jamison from Frederick, MD on 11/15/2014 8:20:45 PM
I agree with the others on this page. This is not the same tea that I discovered a few years ago. Around 2009, I never did drink tea, but was at an event and they asked if I wanted to take any of the leftover food/drink home. One of the things I brought home was the Bigelow Tea Sampler Pack. I tried the tea and when I tried the Constant Comment tea, I was blown away at how good it was. That lead me to buy Constant Comment. Over the past year, the Constant Comment that I bought was not the same that I tried in 2009. It lacks any orange flavor and tastes like bland stale tea. I'm not sure what happened, but I'm looking for another brand to replace it. I recently found an old bag of constant comment tea that was in the back of the cupboard. It tasted like "Constant Comment". You stated that you are creating the same recipe. Are you using less tea in the bag? Did you use new tea bags? What is going on?
Tastes the same
by Susan from Le Claire on 11/14/2014 7:41:21 PM
Been drinking Constant Comment, earl grey, and English for 40 years. I think the tea tastes the same, as long as I use quality water. I think it is mind over matter. My sister was visiting and she said oh the tea tastes different now. I don't like it. then I said let me make you some of this awesome new stuff. Not showing her that I was making cc. Sure enough she was like ooh this tastes just like old cc what brand is it. Yea, different box made her think different flavor. The times it has tasted off we can always trace it back to the water. We are on a community well and sometimes the chemical/chlorine is higher and sometimes my filters on my fridge needs changing. My husband laughed as I said must be time to change the fridge filter the tea tastes funny. And I was right. I never realized I could order direct, and in flavors my store does not carry. I'm so happy. Merry Christmas.
Old vs new
by Jen from Chicago on 11/13/2014 2:25:22 PM
I discovered the greatness of CC while in the south. Honestly, the tea reminds me of an "old fashioned" which happens to be my favorite adult beverage. Luckily, I started with an old box. The next box was newer. Unfortunately the taste is remarkably different. The flavor is not as bold & the aftertaste is bitter. I'm going to search high & low for the old boxes... Please go back to the old formula!! Thanks- Tea Time
What happened!?!
by Tim from Dublin, Ohio on 11/12/2014 6:14:02 PM
My grandmother introduced me to Constant Comment in the nineteen fifties, and I've loved it ever since. My wife just brought home a box of the "new" Constant Comment. It is terrible and ordinary. What happened to the spices and orange flavor? This stuff tastes like the cheap stuff that you get at economy motels. Is there anywhere I can get the original Constant Comment. You have really made a big mistake with this stuff you're trying to sell now.
by rob from floral on 11/9/2014 6:17:09 PM
I have been drinking orange and spice tea for a while. I recently purchased another box and after drinking some I thought I bought the wrong tea it tasted nothing like orange spice but like cinnamon tea and I had to pour it out !now I'm trying to find a replacement brand .
Memories lost.
by David from Redwood Valley on 11/8/2014 10:00:26 AM
You know how a smell, a song, or a flavor has that powerful ability to recall old memories. In my case, it was the flavor of the Constant Comment tea with orange flavor. It brought back times with my mother as a child. Your alteration to the tea has lost that pleasure. Worse, your denial of a change and the lack of management to listen to the customers and a least recreate the original and make it available is death blow to your brand. I will be joining the others that must find a replacement to raise our children on.
the original constant comment
by Dave from Oscoda, Mi on 11/7/2014 6:47:47 PM
the "new" constant comment is NOT the same as what you have selling for decades. I have tried the "old" and the "new" side by side. New package vs the traditional. NOT THE SAME..........................this smacks of New Coke and the Coca Cola Classic screw up PLEASE bring back the old Constant Comment, otherwise I will switch from the Bigelow brand!!!!!
by Ric from Bellingham, WA on 11/4/2014 10:20:14 AM
I have been a very satisfied customer for many years, as many of the Constant Comment reviewers are, and I too must reluctantly admit your tea has changed and is no longer the excellent tea it once was. This week I bought 4 more boxes of CC and with my first cup i noticed it did not taste like the same tea I have been drinking for so long. I was sure it couldn't be the tea, so I changed cups, grabbed another tea bag and I realized it was the tea! Something has changed, regardless of what Ms. Bigelow says to the contrary. It was because it changed that I came to this page today and read the reviews of many others who have said the same thing about the obvious change in your product. I am afraid you have lost yet another long time customer. The new flavor is not enticing or aromatic or something I want to drink. I would love to continue to be a loyal customer if you would please restore your CC product to what it once was. Ric
by Iza from Coral Gables on 10/25/2014 7:51:57 AM
Bought the new NOT IMPROVED black tea CONSTANT COMMENT and we are CONSTANTLY COMMENTING how awful it is!!! The wonderful mysterious flavor is GONE GONE!!!! Don't buy this black tea thinking it's ANYTHING LIKE THE CONSTANT COMMENT OF OLD.
Constant Comment disappointmentment
by alma from Miami on 10/24/2014 4:41:10 AM
Sadly, Constant Comment is not what it used to be. Back in 1975, I tasted CC at a friend's house and fell in love with it. I have been drinking CC since then, however, it has changed. Why change a successful product? This doesn't sound like a good business move. Yes, it is acceptable, but it is not the real CC. The old box was fine, why even change that? CC drinkers were accustomed to it and we could easily find it by its looks. OK, so you wanted to look different, but why change the taste? Now, just like it happened when you changed the box, I cannot find it anywhere. Why are the supermarket's shelves empty? Are you changing packaging again? Are you going back to the old recipe? That would be very welcome news,, all loyal customers would be extremely happy if you reversed to the old CC. It had lots of orange flavor, and spices that could be tasted. Please don't leave us without our morning waking tea.
Something is Different.
by Vicki from Woodstock on 10/21/2014 9:09:27 AM
I must agree with the reviewers that say something is different with the tea. It's not just the label that's different. However, if a tea is going to be called Black Tea then it should be black tea. If a tea is going to be "Constant Comment" then it should be tea with oranges and sweet spice. I can't taste (and smell?) the oranges and sweet spice like I once could. I have drunk this tea since the 1970's.
The change in taste of Constant Comment (rind of oranges and sweet spices
by Gary from Sherman, TX on 10/13/2014 1:13:00 PM
Several family members and I have noticed a change in taste of our favorite type of your signature Constant Comment. A rep. from your company said she was going to send me a envelope, so I could send a tea bag of the one before the package changes and one of the new one. She said it would be sent to the lab for comparison, and send me the results of their finding. I will post again after the results are received by me. I found the taste of the newest one was bitter (or better description) had an after-taste I wasn't use to and weaker. I've been using this tea a very long time. Who knows it might be time for a change of brands!!!! Bigelow might be seeing other customers saying good-bye.
Hate to say it, but it's true
by Michael from Murphysboro on 10/6/2014 5:25:30 PM
Cindi, I appreciate your attention to the comments of Bigelow customers and CC lovers. Constant Comment is my only departure from a particular black tea to which I am partial and it has been a favorite of mine since childhood. I too detect a change in CC tea. The flavor is not as bright overall, and the individual flavors are muddled--the citrus is barely detectable. I do hope you "find" and restore the old blend. Thank you, Michael
It does taste different
by Marcia from Chicago on 10/1/2014 8:12:32 AM
I regretfully join the chorus of people who say the tea had changed. I've been drinking it since the 70s. I was drinking Lemon Lift for a while and then went back to CC. It just doesn't have that fragrant spicy fruity flavor that made it so memorable. It basically tastes like plain black tea. This morning I tried two bags in one cup and it made no difference.
Taste good to me
by Bill from Menomonie on 10/1/2014 3:28:44 PM
I'm a tea drinker of 40-some years. Mostly I drink herb tea or normal black tea. I've never had Constant Comment (or even consciously known about) until getting a box that was on sale at the local grocery. I've had two cups and I think it's pretty good. People can get very sensitive when it comes to their personal routines and expectations, so I sympathize with those who feel abandoned or betrayed. But speaking as a neutral observer, this is pretty good tea. Flavor is smooth, the aromatics are well balanced. I can't imagine how their are so many vitriolic feelings about this tea.
What Changed?
by Christopher from Minneapolis on 9/11/2014 1:53:09 PM
I've been drinking Constant Comment for 38 years as my standard breakfast and morning beverage. I buy in bulk to save money, so when I ran out of Constant Comment, I bought a box at the grocery store while I searched for a good deal on a bulk buy. The tea is thinner, the spices don't seem to "pop" as it did on the last batch I had. What changed? I' haven't changed how I make my tea, nor the source of my water or the size of my tea mug. Not impressed with the current batch.
Still wonderful
by Carol from Anderson on 9/19/2014 8:45:43 PM
I too have been drinking Constant Comment for many years. If it has been changed, I'm okay with that because it's still delicious with that heavenly aroma. I don't find it bitter and I make it the traditional way with a kettle, rather than a Kcup. If I use a huge cup, I do use two bags, but I like my tea strong. Still perfect for me.
Where can I get the old constant comment
by Larry from Petaluma on 9/18/2014 1:27:34 PM
You've changed the flavor. I thought I would get used to the new. No way, bring back the old.
by Alice from LAUDERDALE, MS on 9/13/2014 7:05:49 PM
I have used this brand of tea for probably over 40 years. This is the only brand and flavor of tea that I like. Don't ever stop making this. I love this tea.
The tea is unchanged.
by Jeffrey from Chicago on 9/12/2014 10:58:46 PM
I've been drinking constant comment my entire life and this tea has not changed. It is just as perfect as it has always been.
Switched to Lipton tea
by Dennis from Worthington, OH on 9/12/2014 9:58:56 AM
I've been drinking and enjoying Constant Comment tea for well over 30 years. I always enjoyed and treasured the fragrant orange notes when sipping this tea in the morning. And, I have always managed to get two cups of tea from one bag. Now all of that has changed. It seems to be more bitter and weaker so that I can get only one cup per bag. Now, there is very weak orange essence too. I searched high and low for the old packaging (and I assume older formulation) with no success. Now, CC is as strong and bitter as even your Earl Grey tea. I now am purchasing and drinking Lipton tea (and I shudder at the thought) because it is cheaper and taste the same as CC. I would never have thought that I would be typing this last sentence but it is true. So long, trusted friend!
Bitter, Bitter, Bitter!
by Lisa from on 9/11/2014 11:24:13 AM
Why is it that a perfectly good thing has to change? It was PERFECT! Please, bring back the original.
Same Taste of Chldhood Memories
by Becki from Hibbing on 9/4/2014 3:08:55 PM
While I respect others comments and personal points of view, I respectfully disagree with most of what has been written here since April 2014. I have been drinking this tea on and off since I was probably 7 or 8 years old (I am 51). From my first taste, and to this day, it was, and remains, my most loved tea. I do not believe the "formula" of this tea has changed. I do however agree that there may be less tea per bag resulting in more frequent purchases, and the loss of potency of flavor (or in the use of more bags and less water). BUT, the flavor is ALL I remember it to be through the years. AND, even IF there was a change in the blend of this tea, and even IF there is less tea per bag, I will continue to be a loyal customer. I WILL NOT deny myself one of the most wonderful mind, body, and soul therapies I have ever known! ~Becki
Good flavor, could be better.
by Audrey from Wyoming on 8/23/2014 12:23:02 PM
Hello, This is a pretty good tea. In my opinion, this tea needs a little extra black tea and the strength of the whole tea increased slightly. I think this would make this a five star tea. I have given this tea a four star rating for those reasons. Audrey
by Victor from San Luis Obispo on 8/23/2014 11:37:42 AM
Unfortunately I to have noticed a change in the tea - not for the better. There definitely seems to be less orange rind flavor and content within the tea bags. Thank you for your comments about reviewing the tea. I have a suggestion - try brewing CC in an "after market" K cup in a Keurig machine and see if it matches your quality/taste standards? Perhaps this now very common practice is the cause of some issues? Perhaps a higher quantity of tea is need when using these machines?
New Constant Comment is not the same
by Stanley from Houston on 8/22/2014 3:37:48 PM
The tea that I've enjoy for years no longer exists. The new iteration of C.C. does not have the same bold flavor. The taste is now thick and muddied. The orange and spice aroma and flavor are masked…very disappointed with the “New” C.C. If I had known, I would have bought a couple of cases of the pre-changed tea.
Very disappointed and confused
by Kris from Glenwood Springs on 8/22/2014 2:57:51 PM
I, too, found the new packaging confusing. I never remember the box saying "black tea" on it. I looked at EVERY tea box on the shelf at our local City Market because I wasn't sure that this new box was the brand my husband wanted. I bought it because it said "constant comment" on it. He brewed a cup and said " this isn't the right tea". I searched the internet and found this site with all the negative reviews. When I read one review about the taste being more like English Breakfast flavor and it's more bitter then the "old" CChe said, yes, that's right! He says it also lacks the traditional orange flavor he's used to. And he's been drinking this tea for over 40 years! So clearly something has changed. We won't be buying this again. Sad that the company says nothing has changed when clearly something has.
Zero Stars for Constant Constant Comment
by William from Nashvillle, TN on 8/17/2014 8:08:19 PM
Cindi, You lie. You and others at Constant Comment do not have any taste buds or do not drink the tea. I have drunk Constant Comment for decades and I have thrown away my package of the new formulation after using the first bag. I will not buy another packaged of the changed formulation. Sorry I could not give the product zero stars.
terrible taste- change back
by Carol from Joshua Tree on 7/25/2014 8:57:09 AM
Lost another customer! The new black tea Constant Comment is no longer a good tasting...now it is going to be "bad constant comments" to all I talk to. Please return to the old recipe.
Cindi Bigelow, President & CEO,hears you and responds
by Cindi from Fairfield on 8/4/2014 2:20:15 PM
As a family company, we appreciate each and every comment found in our product reviews, and read each one very closely. We want you to know that we realize that these comments are being made by some of our most loyal and long term tea drinkers, who know the product best, and need to communicate to us that the taste is definitely not what they remember. I am also reading that the words "black tea" on the front panel of our new design is presenting some confusion. Black tea has always been the base ingredient in "Constant Comment" and was/is the first item listed in our ingredient statement. Our recipe always begins using hand-picked black tea from the top of the Sri Lankan Mountains, which is then carefully blended with our special recipe of orange and sweet spices. My parents are still the only ones that actually create "Constant Comment". I can promise you that we are still buying the EXACT same ingredients from the same suppliers. We continue to blend the “Constant Comment” following the same steps, absolutely no short cuts. Although we do taste all our raw ingredients prior to creating this "special blend recipe" the fact that you are not pleased with the flavor, has prompted us all to work as hard as possible to determine the cause. Our entire family reputation is based on the integrity of our name. We cannot and would not change my grandmother's recipe, as it’s this particular recipe that built our company. So I can promise you we all will be drinking "CC" here at Bigelow and overseeing our raw ingredients EVEN more carefully than ever, but we are 100% not changing our original recipe. Please know our commitment and dedication to that original recipe created by my grandmother in her kitchen is as strong today as it was when I joined the company 30 years ago. With deep appreciation for your passion to our products, Cindi
by David from Tulsa on 8/3/2014 5:48:41 PM
I've enjoyed Constant Comment 45 years. What happened? Did someone on your manufacturing line accidentally mix other teas in with it? It tastes like a blend between Earl Grey and Peppermint; YUK!!! Constant Comment had always been by far my most favorite tea (at least 4 cups a day). I feel betrayed. If in fact this was the result of a new blend and not a mistake, please take a lesson from Pepsi and Coke who both attempted new recipes with disastrous results.
Watery tasting Constant Comment
by sherry from oakley on 7/21/2014 12:50:32 AM
I used to love Constant Comment. Didn't buy it for a while and recently bought 2 boxes. Very watery now, very little flavor and looks to me like 1/2 the tea in a bag too. Wow. You guys are going to lose your customers.
A Sad Day
by Elizabeth from Dallas on 7/18/2014 8:45:17 AM
As noted by many others, Constant Comment has changed for the worse. I was hoping that I had bought a bad batch but after reading other comments I see that the mix has changed. The new mix is weak and flavorless. My daughter is a the third generation to drink Constant Comment in our family. This is to say, we have been drinking Constant Comment for over half a century. It is a family tradition. If I do not see "Original Mix" across the box I will not be buying Constant Comment again. It is a sad day.
Less is not more
by Al from Centennial on 7/12/2014 9:44:24 AM
I want to express my disappointment in your decision to save a few cents and reduce the quantity of tea per bag. I would think the savings are negligible as your costs for packaging have to be way more significant. I have made sun tea with Constant Comment for many years. This summer I really noticed that the amount of tea in each bag is significantly less. I hope you get the message that many of us are sending you.
something has changed
by Lillian from Murrells Inlet on 7/11/2014 1:29:36 AM
I have been drinking your Bigelow constant comment tea for 20 yrs, we loved this tea. Then something happened, the taste changed, and not for the good. Everyone in the family could tell there was a change in the taste. Not enough orange, and toooooo much spice. I have had to buy another brand of tea, and add my own orange rind for flavor. I can see others are not likeing the flavor either. Please change it back
What Happened?
by Valerie from Turlock on 6/30/2014 12:41:50 PM
I give this a "one-star" as this is a complaint. I have been noticing a difference in the quality of this tea, and am very disappointed in the company for changing their standards. If it does not get remedied, I will find another basic tea and infuse it with orange and clove myself. I have been a loyal customer for decades, so this is big disappointment.
Where are the spices?
by Betty from Danville on 6/17/2014 5:00:46 AM
Purchased my usual four boxes of Constant Comment yesterday, made a cup this morning. Tasted it and poured it out, wondering what went wrong with my every morning tea I have drank for the last 10 years.I made another cup and it tasted just as bad, as if all the spices have been left out, and has a terrible bitter taste. I was hooked years ago with my first cup and drink several cups each morning.Please bring back the original!!
My old friend is back
by Carol from San Antonio on 6/13/2014 2:17:59 PM
I have sympathy for people who are dismayed when something is changed, so I do not want to hurt anyone's feelings. I was drinking Constant Comment, 2 large cups in the morning and often a cup at night, daily since the 80's until maybe 3 or 4 years ago (unsure on exact date). It used to be my one luxury when I scrimped on everything else. A few years ago it started tasting like the spices were not blending into the background or something, maybe too much orange rind, I have no idea. Hard to describe but it seemed more pungent than aromatic, and bitter (not quite the right word), unlike what I was used to. I thought maybe my tastes had changed after menopause or something, it didn't occur to me the recipe might have changed. I finally quit drinking it after all those years. I tried it again this month and now it seems back to being more like I remember when I used to drink it all the time. I had assumed when I quit liking it that maybe it was something about me (thought possibly I was becoming sensitive to a spice such as the orange rind or something), but now the tea is good again so maybe it wasn't me. Anyway, I would like it to stay the way it is, I am back to drinking it! I am basing this on the 40 count box, which never tasted the same as the 20 count, will have to try the 20 count. I am so glad to have this back.
What have you done to our tea?
by Bobbie from Hamilton on 6/12/2014 11:49:53 AM
Been drinking this for years and now it does not taste the same… What happened?
My long time favorite tea
by Janet from Arlington on 6/3/2014 11:33:22 AM
Would you pretty please make this tea in k-cups? :)
Constant Comment
by Sandra from Houston on 5/23/2014 5:29:39 PM
You have changed the flavor, WHY???? Please offer Constant Comment in K-Cup and bring back that great flavor!!!
Constant Comment constantly changing
by Leslie from Houston on 5/19/2014 10:27:27 PM
I still remember when one tea bag of Constant Comment tea could deliver 2 cups of wonderful orangy flavorful brew. Around the time of the new box design, I needed 2 tea bags for one cup that was still mildly weak but still had the orange tones. Now the the Constant Comment box I bought last week tastes more like your English Breakfast tea and I only need one bag per cup. The pouch it is packed in smells right, almost like you are spraying the pouches with orange essence. But the tea bags do not smell orangy at all and the bits of orange are so small, they are not even visible. Like the other reviewers, I would rather spend more if you are doing this to keep costs down and get the Constant Comment tea that I remember.
Constant Comment Black Tea
by Ruth from Raleigh on 5/9/2014 6:14:43 PM
I have been drinking this tea every morning for many, many years and have thoroughly enjoyed it. I don't know what you did when you redesigned the box and I guess the tea, but it is not the same. As others have said, I will have to find a new morning tea. There is no flavor and it is very weak. Sorry, you'll be losing another customer.
Changed Constant Comment
by Lori from Roann on 5/6/2014 5:53:18 AM
I tried to think that it was just me. However I found some "old" boxes of Constant Comment at my local mom and pop grocery store and bought them out. in side by side trials with both kinds of tea the old one has far more taste and aroma. The new box is weak, thin, and really has a bitter, quality. Whatever you have done PLEASE undo!
by Lynn from Centereach on 4/27/2014 12:59:02 PM
I fell in love with this tea years ago. Then something changed!!!! I thought is was me. Then suddenly I realized the reason I was not getting the full flavor of the tea was that the "COMPANY" DOWNSIZED the tea leaves causing people like me to use LESS water OR MORE teabags per cup! AGAIN paying more for LESS!!!!! I would rather pay more and have the same great taste of the tea that I fell in love with than the watered down tea they have been selling for years!!!!
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