This privacy statement discloses the privacy practices of Bigelow Tea, www.bigelow.com.
Exactly what personal information may be collected and by what means
What personal information is gathered
How this information is gathered
How this information may be used, including, with whom, if anyone, it might be shared
How you can access and, if necessary, change the personal information a company collects and maintains
How a company ensures data security, quality, and integrity
Where and how to ask questions or file complaints
Collection of Information
Bigelow Tea may request and collect information from you on a voluntary basis so that you can: (1) shop at our online store; (2) send us Web site feedback; (3) take a web survey; (4) receive special offers. The requested information may include personal information such as your name, e-mail address, phone number, home address. In addition, we may collect demographic information such as your age, gender and interests.
Visitors purchasing goods and services through our online store will need to provide a valid credit card number and expiration date, in addition to name, mailing address, telephone number and e-mail address.
Usage of Information
The information you submit to Bigelow Tea is used to improve the content of our Web page, customize the content and/or layout of our page for each individual visitor and to notify consumers about updates to our Web site. We may also use it to notify customers about advertising or promotional materials, including information about new products, special offers and information regarding orders they have placed on-line. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and to better meet your needs.
From time to time, we make the personal information (including email address, home address and telephone number) of those who access our site available to trustworthy third parties whose products or services we think you might find interesting. You can tell us not to share this information at any time by clicking here.
Opt-In/Accessing/Changing Your Personal Information
Bigelow Tea has an opt-in policy, where you choose whether to receive communications about our products and services and the products and services of our reputable third party partners. Your personal information is stored on our site's servers, and it is available for you to access at this link. At this page, you will be able to change/update/correct your personal information.
Safeguarding Your Personal Information
Bigelow Tea always uses industry-standard encryption technologies when transferring and receiving consumer data. When we transfer and receive certain types of sensitive information such as financial information. We redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Bigelow Tea does not sell products for purchase by children, and does not collect any information from children.
Questions and Complaints
Any questions or complaints about this privacy statement can be resolved by contacting Bigelow Tea, online email at email@example.com, by phone at (888) 244-3569, or by writing Bigelow Tea, P.O. Box 326204, Fairfield, CT, 06825.
Please note that this policy applies only to sites maintained by Bigelow Tea, and not to web sites maintained by other companies to which we link.